What are the responsibilities and job description for the Real Estate Processing and Closing Manager position at Together Credit Union?
Job Summary
The manager of real estate processing and closing is responsible for the successful processing and closing of mortgage loans, including first mortgages and home equity loan products. This position will be responsible for managing residential real estate processing and closing staff to ensure efficient and high-quality output, implementing staff training programs, monitoring key performance metrics, collaborating with other leaders and staff to improve processes, and maximizing the use of current software systems.
Job Responsibilities
The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills. Team members may be directed to perform job-related tasks others than those specifically stated in this description.
- Mentors and develops Team Members to ensure performance success, employee development, and department development.
- Works with all functional role teams within Real Estate Lending to ensure that the Processing and Closing teams complete all necessary documents for compliant mortgage loan production.
- Work with Real Estate leadership and our Compliance department to ensure all procedures are compliant with federal, state, and local laws and regulations.
- Consistently strive to create a more efficient loan process, including timelines and costs associated with mortgage loan production.
- Proactive pipeline management to ensure on time loan closings and fundings.
Required Qualifications
An equivalent combination of education, training, and experience will be considered.
- Minimum 5 years combined experience in mortgage lending Processing and/or Closing.
- Minimum 2 years experience leading a mortgage production functional role team.
- Minimum 1 year experience in creating comprehensive and regulatory compliant procedure
Knowledge, Skills, and Abilities (KSA’s)
A representation of the knowledge, skills, and abilities necessary to perform this job competently.
- Superior leadership, coaching, and communication skills.
- Comprehensive 1st mortgage loan production knowledge, including conventional, FHA, and VA loan types.
- Strong pipeline management skills, including the ability to manage the pipeline to accommodate tight closing deadlines while maintaining regulatory compliance
- Comprehensive mortgage lending compliance knowledge, including Reg B, TRID, ECOA, FCRA, etc.
- Mortgage lending LOS platform knowledge, and a clear understanding of how the utilization of technology impacts mortgage lending outcomes.
Work Environment
Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.
- Hybrid remote and in-office setting; general office environment when in-office. This position can primarily perform remote work, however must have the ability to work in our downtown St. Louis location a minimum of 2 days per month, as scheduled by the leadership team.
Physical Abilities
The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to work at a computer in a stationary manner up to 8 hours daily.
Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.
