Demo

Account Manager

TOK America
Boise, ID Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/20/2025

TOK America - A Subsidiary of Tokyo Ohka Kogyo Co., Ltd.

TOK America, Inc. plays an extremely important part, serving as the supply hub of semiconductor photoresists and high-purity chemical agents for the customers in United States and Europe. We are a wholly owned subsidiary of a world leader in advanced chemical formulations. Our company has consistently pursued programs of research and development of superior new technologies and new technical methodologies based on the following management principles : “continue efforts to enhance technology,” “raise the quality levels of products,” “contribute to society” and “create a frank and open-minded business culture”.

Company Perks :

  • Medical, dental, and vision insurance - TOK pays 100% of the premiums for all employees
  • 401(K) with company match
  • Paid life insurance
  • 15 Paid Holidays
  • Generous Paid time off
  • On-the-job training and skill development
  • Employee assistance program

Title : Account Manager

Department : MS1

Status : Salary (Exempt)

Schedule : Monday-Friday 8 : 00 am-5 : 00 pm

SUMMARY :

Function : Creates and maintains customer accounts within the company by performing the following duties.

REQUIRED EDUCATION & EXPERIENCE :

  • B.S. degree in Chemical Engineering, Mechanical Engineering, Electrical Engineering, Materials Science, Physics, Chemistry, or other similar discipline.
  • Minimum 1 years of experience in sales (electronic / semiconductor industry
  • ESSENTIAL JOB FUNCTIONS :

  • Interpret, distill, and present complicated and / or technical information to employees, customers, and others in understandable and relatable terms to aid and enhance levels of understanding and implementation.
  • Use and operate a computer, office equipment and other technology devices frequently and consistently throughout each day with a high degree of skill, accuracy, and independent judgment for the purpose of reviewing, analyzing, creating, transmitting, and presenting documents, data, and other business-related information.
  • Supports Marketing & Sales Manager in carrying out the Marketing & Sales goals (sales targets and profit) of the Company.
  • Works with internal departments to introduce products to customers and support / coordinate R&D activity. Including joining R&D meetings and tracking sample shipments
  • Tracks inventory & maintains forecast for key / enterprise accounts; coordinating with Material Planner and production team to match output with anticipated consumption (if applicable)
  • Establishes pricing for all new and existing products with Marketing & Sales Manager or above
  • Works with customers and internal departments to resolve customer issues / concerns with direction from manager.
  • Generates call reports & weekly status reports as well as monthly and annual sales reports for the Marketing & Sales Manager.
  • Works with Accounting and Sales Operations to collect on customers’ unpaid invoices.
  • Follows the ISO 9000 standards for quality management and submits the necessary documents required to comply with these standards.
  • Expected to perform the above work activities at the Company workplace (rather than working from other locations, such as home) during regular business hours. May telecommute when working outside the Company's regular business hours or under special circumstances that are pre-approved by the Company.
  • Interpret, distill, and present complicated and / or technical information to employees, customers, and others in understandable and relatable terms to aid and enhance levels of understanding and implementation.
  • Use and operate a computer, office equipment and other technology devices frequently and consistently throughout each day with a high degree of skill, accuracy, and independent judgment for the purpose of reviewing, analyzing, creating, transmitting, and presenting documents, data, and other business-related information.
  • Perform other necessary duties and tasks as requested.
  • REQUIRED PERSONAL SKILLS :

  • Ability to communicate well in English (verbally / written).
  • Sales presentation and negotiation skills.
  • Proficiency with Microsoft Office, especially Excel and PowerPoint.
  • Able to work independently or in a team setting.
  • Must be hands-on with solid attention to detail.
  • Ability to speak Japanese is preferred but not required.
  • WORKING ENVIRONMENT :

    This position requires employee to remain alert and observe surrounding areas and conditions to identify, recognize, and respond to potential obstacles, safety concerns, hazards, threats, property conditions requiring attention, unauthorized and / or dangerous persons, and emergencies. The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

    This position primarily works in a temperature-controlled, sometimes high-pressure office environment. Our office spaces include traditional office lighting (including fluorescent lighting), traditional office furniture, shared office space and restrooms, and facilities that include consistent and frequent noise (often louder than ambient noise), conversations among employees and customers, interruptions, and other similar distractions. Performing work in a typical office environment may also include exposure to ordinary and typical odors, scents, perfumes, and other airborne odors associated with people congregating, working, and sharing space together. We cannot guarantee a 100% scent-free work environment.

  • Work for extended periods of time in a stationary position (possibly up to 60 minutes or more without an opportunity to substantially change position) while consistently grasping, moving, and manipulating documents, office supplies, computer equipment, and other business tools and materials.
  • Move to, from and within our building and across company-related property or field site locations with consistently uneven terrain. Movement to, from and within property locations may occur during inclement weather, extreme temperatures, rain or snow, strong winds, and during low visibility and low light conditions (e.g., evening, early morning, fog, etc.).
  • Please Note : The position is contingent upon a satisfactory background check and the successful completion of a pre-employment drug screening test that includes THC. We comply with federal guidelines.

    Direct applicants only. Recruiters please don't contact this job post. Do NOT contact us with unsolicited services or offers.

    Job Type : Full-time

    Pay : $68,000.00 - $70,900.00 per year

    Benefits :
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Schedule :

  • Monday to Friday
  • Application Question(s) :

  • Can you work Monday through Friday, 8AM to 5PM?
  • Education :

  • Bachelor's (Required)
  • Experience :

  • Sales : 1 year (Preferred)
  • Ability to Commute :

  • Boise, ID 83702 (Required)
  • Work Location : In person

    Salary : $68,000 - $70,900

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