What are the responsibilities and job description for the SERVICE PRO position at Tokyo Joes?
SERVICE LEAD
A Service Lead is responsible for leading the Front of House operations, on shift, in the restaurant. We are looking for people with positive vibes and good communication. Your commitment to quality, service, and cleanliness will make you a successful leader. Must be 18 years old.
Responsibilities :
- Create positive guest and team member experiences, creating a fun and energetic vibe
- Work as a team to deliver quality food with a great presentation in a timely manner
- Opening and closing the restaurant
- Manage others through positive communication, teamwork, and delegation to complete tasks
- Cash Handling and Management
- Food, Team Members, and Guest Safety
- Crisis management, resolving guest concerns
- Cleanliness and maintenance of the restaurant and equipment
- Enforce and follow all company policies and procedures
- Mastery of menu portion and allergens
- Ability to work Service and Sushi stations proficiently
Benefits :
