What are the responsibilities and job description for the Business Development Center Agent- HYBRID WORK- Tom Wood Group position at Tom Wood Automotive?
The Tom Wood Group, a leader in the automotive world in Indianapolis, is on the hunt for a Business Development Center (BDC) Agent who's passionate about delivering top-tier customer service. If you're a phone wizard with a love for talking cars, people, and everything in between, this could be the perfect opportunity to shift your career into high gear!
What's in it for you?
The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown
Our Core Values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, Uncompromising Integrity
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.
What's in it for you?
- Flexible schedule:
- Hybrid work opportunity
- Day or evening shifts that fit your lifestyle
- Shifts available:
- 7:15 AM - 4:15 PM
- 8:00 AM - 5:00 PM
- 9:00 AM - 6:00 PM
- Saturdays off? Mostly! Just 1 or 2 a month
- Competitive pay: $14.50/hour bonus based on performance (average bonus: $450-$800/month)
- Comfy office environmentWork in a relaxed, temperature-controlled office where you can focus and stay productive
- Team vibe: You'll be part of a dynamic, supportive crew
- Dial it up! Handle 115 inbound and outbound calls per day
- Engage customers and set up service appointments across our multiple locations
- Build up your knowledge of the Tom Wood Automotive Group's diverse lineup
- Maintain our high-performance standards, while staying true to our core values
- Stay cool under pressure and keep the positive vibes going in a team-oriented environment
- Experience in customer service or hospitality? Yes, please!
- Communication is key! You know how to connect with customers over the phone and through electronic communication
- Comfortable using computer systems, especially Microsoft apps
- Calm under pressure and always on the lookout to exceed expectations
- You love hitting your goals - and it shows!
- Competitive Pay: We believe in paying for talent, so expect competitive wages that reflect your expertise.
- Outstanding Benefits: Comprehensive Medical, Dental, and Vision Insurance, as well as Life and Disability Insurance options.
- Work Life Balance: Paid Holidays, Vacation Time, and PTO.
- Retirement Planning: 401(k) with Company Match.
- Be Recognized: Your skills and hard work won't go unnoticed - we reward excellence.
- Never Stop Growing with Us: We invest in your professional development and provide opportunities for career advancement, as well as reimbursement for tuition expenses.
- Employee Discount Programs: Save money on vehicle purchasing, service work, and perks on travel, tickets, and more!
- A Winning Culture: Join a supportive, enthusiastic team that's passionate about cars and committed to each other's success
The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown
Our Core Values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, Uncompromising Integrity
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.
Salary : $450 - $800
