Clinical Informatics Specialist

POSITION SPECIFICS

Full-time, benefited; 80 hours in the two week pay period, Monday through Friday, day hours of 8am to 4:30pm; potential for weekend/holiday work based on project needs along with on-call rotation; Epic experience a plus

JOB SUMMARY

The Clinical Informatics Specialist (CIS) is responsible for participating in the planning, development, training, implementation, evaluation and maintenance of assigned Clinical Information Systems across the facility.   The CIS is responsible for facilitating communication to/from the clinical end users across the patient care departments while working collaboratively and directly with staff, department managers, medical providers, vendors and technical experts.  The CIS has skilled knowledge of clinical disciplines and clinical information systems as well as a significant understanding of other IT disciplines and utilizes this knowledge to optimize the clinical design to meet the house wide needs of the organization.  The CIS incorporates the organization’s strategic objectives in the management and evaluation of the hospital’s clinical information system and will be a liaison between a wide variety of users within our facility and outside of our organization. 

MAJOR JOB FUNCTION

• Integrate, facilitate, build, contribute and manage resources to achieve strategic goals, short term and long term, via the utilization/management of clinical information systems and I/T resources.
• Provide consultative services organizational wide regarding workflow processes, technological solutions and educational programs to adopt, support, promote utilization and the further development of the clinical information system.  Routinely shadows departments for staff input, provides direction to staff related to the clinical information system, and is a liaison between department identified super users.  Performs monthly clinical information system training session for various departments. 
• Demonstrate understanding of clinical protocols, data collection and analysis, hardware, clinical documentation and management of applications.  Resource for policies and procedures review for departmental impact.  
• Promotes and contributes to a positive, problem-solving environment.
• Prepares and reviews system, operational and department documentation as needed.  Prepares staff for enhancements/upgrades to the information system hospital wide as needed.
• Maintains clinical competency as related to projects.
• Research, troubleshoot and resolve user I/T software and hardware issues to cover department operations.
• Provides on-call departmental coverage and/or scheduled days as assigned including evenings, nights, weekends to support IT operations.
• Performs other duties as assigned.

STANDARDS OF BEHAVIOR

• WORK ETHICS STANDARD: Affirm a commitment to making the Tomah Memorial Hospital work environment better through: patient advocacy, continuing education, and valuation of each individual person.
• COMMUNICATION STANDARD: Affirm a commitment to use open and honest communication with all Tomah Memorial Hospital customers (in-house & community-wide) through: basic customer courtesy (phone, written, face to face) and active listening.
• TEAMWORK STANDARD: Affirm a commitment to be a proud, dependable Tomah Memorial Hospital TEAM member through: basic customer courtesy, patient advocacy, flexibility, and valuation of each individual person.
• QUALITY STANDARD: Affirm a commitment to provide respectful, compassionate, quality care with integrity to all Tomah Memorial Hospital customers (in-house & community-wide) through: job excellence, patient advocacy, and self-dignity.
• PROFESSIONALISM STANDARD: Affirm a commitment to professional conduct towards all Tomah Memorial Hospital customers (in-house & community-wide) through: collaboration, teamwork, appearance, environment, and valuation of each individual person.
• ATTITUDE STANDARD: Affirm a commitment to maintain a positive, professional perspective towards all Tomah Memorial Hospital customers (in-house & community-wide) through: honest feedback, confidentiality, basic customer courtesy, and valuation of each individual person.

EDUCATIONAL REQUIREMENTS

• Clinical degree required: RN, LPN, MLT; Bachelor’s degree and/or Clinical Informatics degree preferred. 
•Prior Epic application experience and/or training required or similar.   Epic certification a plus or willing to obtain.
• Information Technology training a plus.

SKILLS

• Possess the following skills:

1. Clinical expertise of work processes in both inpatient and outpatient settings
2. Excellent project management skills
3. Strong computer skills and interest in technology
4. Effective teaching/instructional skills
5. Excellent oral and written communication
6. Critical thinking

• Excellent human relation skills as demonstrated by the ability to interface positively with all customers and employees.
• Must have the ability to work with frequent interruptions, under stress, with minimal supervision, and to exercise initiative and judgment in analyzing, organizing, planning, prioritizing, scheduling and coordinating work with others.
• Needs to possess as high level of intelligence, integrity, sense of responsibility and ability to comprehend and analyze details.
• Ability to mentor and assist staff in professional growth.

JOB REQUIREMENTS

• The Information Systems Clinical Application Specialist is frequently required to stand, walk and reach with hands and arms and is also required to sit, climb or balance, stoop, kneel and crouch.
• The Information Systems Clinical Application Specialist must occasionally lift and/or move up to 25 pounds.