What are the responsibilities and job description for the Returns Clerk I position at Tommy Bahama Group Inc.?

HOW WE TAKE CARE OF YOU :

For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.
Potential Annual Bonus Opportunity.
50% discount at restaurants and retail locations.
Career advancement opportunities as we are growing!

Please cut and paste this URL into a new browser to view our detailed list of benefits or apply directly on our career site

SET THE COURSE

Accurately document multiple channels returned merchandise to insure proper credit is applied to customer accounts within established timeframes. Determine product disposition regarding what items can be placed back into stock, placed into seconds, or discarded. Acquire knowledge of all Return Dept. functions in the Distribution Center.

BE THE ISLAND GUIDE

Support development of revised workflow procedures designed to reduce labor costs and increase speed of processing.

Utilize multiple operating systems to analyze, research and solve complex return problems as well as providing department activity and audit reporting.

Refurbish returns to first quality condition, this includes : inspecting, relabeling as needed, steaming, folding, and bagging.

Assist in training new employees and / or staffing agency temporary employees.

Identify and report product quality issues.

Ability to develop effective working relationships with supervisors, co-workers, and others to achieve operational excellence.

Reliable, results oriented self- motivated team player with a positive approach to assigned tasks and ability to follow instructions with minimal supervision.

Perform general housekeeping and maintenance of the warehouse work areas and restocking of departmental supplies.

Assist in the return put away of VAS'd merchandise to active floor location.

Cross train in other departments to support the DC as needed.

Perform other warehouse duties as assigned to support the overall business.

ESSENTIALS FOR LIFE IN PARADISE

3 years Distribution Center operations experience, preferably in a returns department

Ability to work in a fast-paced, metric driven, production-based environment

Experience using RF / Voice directed equipment or third-party technologies desirable and ability to use a headset for interactive communication with voice-directed technology

Intermediate computer skills

Intermediate math skills

Proficient in Microsoft Word, Excel, and Outlook

Excellent written and oral communication and organizational skills

Ability to work in a team environment and effectively interact with others

Ability to adapt to new technologies

Ability to differentiate products with similar characteristics (size, color, vendor code, SKU)

Ability to work overtime and after normal business hours, as business needs deem necessary

Agility to bend, stoop and reach to floor-level and upper shelves

Ability to work under pressure and tight deadlines

Stamina to stand, walk, push, pull and perform repetitive duties for entire work shift

Rate Range : $16.49-$24.71 hourly

Mahalo (thank you) for your interest in Tommy Bahama!

Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at

Mahalo (thank you) for your interest in Tommy Bahama!

Tommy Bahama participates in E-Verify.

Salary : $16 - $25

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Returns Clerk I

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