General/Sales Manager (Car Wash)

General Manager - Car Wash

This position will oversee and manage the overall operations of the business, including, but not limited to the following: budgets, scheduling, car wash quality, strong leadership, sales and a mechanical/maintenance background are a must for this position. Guest Service and internal Human Resources (you must maintain a strong team work environment). The position will involve overseeing the car wash system. A strong mechanical background is helpful for this position.

DUTIES AND RESPONSIBLILITES:

• Protect the interest of the company and profitability growth of the business.
• Ensure that all Company policies are maintained, current and up to date.
• Spend time in the unit every day.
• On average, spend 50% of work time leading the flight deck or in guest interactions.
• Lead bi-weekly meeting with Assistant Team Leader, AGM, sales associates. This meeting will include a review of weekly issues such as scheduled events, service changes, maintenance issues, staff issues, promotions and similar.
• Provide specialized leadership, training and support to every Assistant Team Leader.
• Communicate daily with every Assistant Team Leader via phone, in person or via social media.
• Accurately track and handle invoices for payment. Record invoices costs in the Management App.
• Ensure that all personnel-related paperwork is kept locked, current and compliant to company expectations.
• Work with all Leaders regarding hiring - teaching them how to professionally interview and hire the best people.
• Ensure that the work schedule is properly made and appropriate for projected sales.
• Keep Leaders on task with clear, written measurable goals.
• Ensure that Leaders properly handle disciplinary and Human Resources issues.
• Work with each Leader to identify and develop Team Members for future consideration as Leaders.
• Ensure a safe, secure, clean and well-maintained business operation.
• Create and complete a monthly unit inspection form.
• Investigate and handle all Member/Guest-related complaints, issues, and insure top-notch Member/Guest Service in all operations-through all Leaders.
• Perform all POS and computer related systems tasks.
• Retain and create new Member/Guest relations.
• Take the leading role as the "Face of the Company", in all media and marketing roles.
• Consistently develop and implement a 12-Month marketing calendar for all locations.
• Any additional tasks that pertain to benefiting the company and taking care of the Member/Guests.
• Implement and enforce policies, procedures and the handbook to all Team Members.
• Any additional tasks that pertain to benefiting the company and take care of the Memeber/Guests.

Job Type: Full-time

Pay: $68,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekends as needed

Supplemental Pay:

• Bonus opportunities
• Commission pay

Education:

• Associate (Required)

Experience:

• Leadership: 3 years (Required)

Ability to Relocate:

• Duluth, MN 55811: Relocate before starting work (Required)

Work Location: In person

Salary : $68,000 - $75,000