Parts Acquisition

Description

Job Summary:

The Tony Group stands out as one of the premier automotive dealerships in the State of Hawai'i. Nestled in the heart of Waipi'o, we take pride in our legacy as a family-owned and operated business since 1977. With seven locations across the state, including Tony Honda, Tony Honda Hilo, Tony Honda Kona, Tony Nissan, Tony Volkswagen, Tony Hyundai, and Genesis of Waipio, we’re committed to delivering exceptional service and building lasting relationships with our community. Join us and experience the excellence that sets us apart in the automotive industry!

Join our team as a Parts Associate and be at the heart of our exceptional service. In this dynamic role, you'll help ensure our guests get the parts they need while working in a supportive, fast-paced environment. You'll play a crucial part in maintaining our high standards of customer satisfaction, inventory management, and efficient order fulfillment.

If you're passionate about delivering outstanding service and ready to grow with us, we’d love to have you on board!

Essential Job Responsibilities:

• Customer Service: Assist guests in finding the parts they need, ensuring a smooth and positive experience. You’ll also recommend companion parts to enhance the guest experience.
• Communication: Ensure communication is clear with all service technicians and other departments/management.
• Inventory Management: Ensure inventory is replenished daily, monitor backorders, and manage will-call orders. Handle returns for unclaimed parts to keep everything organized.
• Order Fulfillment: Pull requested parts, notify the manager if any items are out of stock, and follow up on back-ordered parts to maintain efficiency.
• Payment Processing: Collect and record payments, ensure internal part orders are billed correctly, and issue refunds when necessary—all while adhering to set processes.
• Continuous Learning: Stay up to date on all required training to ensure you’re always at the top of your game.
• Estimation work: Assist with generating estimates for repairs on used cars - consisting of parts and labor costs.
• Repair Orders: Responsible in learning how to open and close ROs (Repair Orders)

Education and Experience:

• High school diploma or equivalent required.
• At least two years of related experience preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 35 pounds occasionally.

Qualifications

Qualifications:

Customer Service (Required)

High School Diploma (Required)

Driver's License (Required)

Automotive repair (Preferred)

Inventory Management (Preferred)

Sales (Preferred)

Computer Skills (Preferred)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15-35 pounds at times.

Salary : $50,000 - $55,000