What are the responsibilities and job description for the Lumberjack Feud Team Member position at Top Concepts?
Job Summary
We are looking for highly motivated individuals who thrive in a fast paced work environment. Someone who is capable of cross-training and working with multiple departments. As a Lumberjack Feud Team Member you will be responsible for safety and customer service excellence. You will work to ensure all guests have a wonderful experience.
Responsibilities:
- Provide an excellent customer service experience during sales transactions and inquiries
- Work with fellow team members to meet customer needs and daily goals
- Create a safe and fun atmosphere
- Direct and guide guests through their supper show experience
Box Office
- Greet each guest and provide an amazing start to the experience
- Sell tickets and answer questions regarding the pricing and guest services
- Answer phone calls and make reservations
- Be available to sell merchandise before, during and after the show
- Take tickets and answer questions for guests entering the show
- Assist other departments with tasks as needed
Kitchen/Concession
- Handle and serve food while complying with food safety guidelines
- Prep and cook meals for the show and concessions
- Stock and keep inventory of food and beverages
- Process guest transactions at the concession stand
- Carry out any additional requests made by the kitchen manager
Retail
- Interact with guests and ensure they find what they need
- Process transactions for guests
- Keep inventory stocked and organized
Qualifications
- Must be available to work nights and weekends
- Strong team player with adaptability
- Decisive and able to make quick decisions in a fast-paced environment
- Ability to work flexible schedules/shifts
- Previous tourism/entertainment experience is a plus
- Comfortable working partially outdoors in all weather conditions
Benefits Available:
-Year Round Employment
-Paid Time Off
-Group Life Insurance ($10,000 of free coverage paid by the company)
-2 affordable Health Insurance options through United Healthcare
-Dental Insurance
-Vision Insurance
-Short-Term Disability
-Long-Term Disability
-Critical Illness
-Voluntary Life Insurance
-Term Life Insurance
-Accident Coverage
-Free Accidental Death Coverage for entire family
-Cancer Policy
-Retirement Plan (401(k) and Roth)
-Hospital Indemnity Insurance
-Free Mammograms
-Emergent Life Flight Membership
-Identity Theft Protection
-Paid Parental Leave
-Bereavement Leave
-Major discounts for a ton of local attractions!
-Free entry into all Top Concepts Attractions
-Company Scholarship Program
-Pet Insurance
*Eligibility requirements apply.
Salary : $16