What are the responsibilities and job description for the Lumberjack Feud Box Office Sales Support position at Top Concepts?
We were voted a 2025 USA TODAY Top Workplace by our employees!
We are eager to expand our team! Our team members are vital to the success of our business. Are you ready to Channel the Flannel and join the realest show in the Smokies? Apply now! Check out our amazing benefits package below! Hourly pay plus commission!
Job Summary
We are looking for highly motivated individuals who are looking for a fast paced work environment where you will be able to influence the direction of a new company. As a Box Office Team Member you will be responsible safety and customer service excellence. You will work to ensure customers leave safe and happy.
Responsibilities
- Provide an excellent customer service experience during sales transactions and inquiries
- Work with fellow team members to meet customer needs and daily goals
- Create a safe and fun atmosphere
- Complete transactions for employees and guide guests through their experience at Lumberjack Feud
Qualifications
- Minimum of 1 year of ticket sales in a box office or similar environment
- 2 years of Customer Service Experience in hospitality and tourism
- Ability to handle a high volume of calls
- Must be available nights and weekends
- Strong team player with adaptability
- Decisive and able to quickly make decisions in a fast-paced environment
- Able and willing to work flexible schedules/shifts
- Previous experience with Dinner Shows a plus
- Previous tourism/entertainment experience is a plus
Benefits Available:
-Year Round Employment
-Paid Time Off
-Group Life Insurance ($10,000 of free coverage paid by the company)
-2 affordable Health Insurance options through United Healthcare
-Dental Insurance
-Vision Insurance
-Short-Term Disability
-Long-Term Disability
-Critical Illness
-Voluntary Life Insurance
-Term Life Insurance
-Accident Coverage
-Free Accidental Death Coverage for entire family
-Cancer Policy
-Retirement Plan (401(k) and Roth)
-Hospital Indemnity Insurance
-Free Mammograms
-Emergent Life Flight Membership
-Identity Theft Protection
-Paid Parental Leave
-Bereavement Leave
-Major discounts for a ton of local attractions!
-Free entry into all Top Concepts Attractions
-Company Scholarship Program
-Pet Insurance
*Eligibility requirements apply.
Salary : $16
