What are the responsibilities and job description for the Box Office Attendant position at Dolly Partons Stampede Pigeon Forge?
Dolly Parton's Stampede, Pirates Voyage, Hatfield & McCoy Dinner Feud, the Titanic, and The Comedy Barn is a collection of family-friendly fun-attractions in Pigeon Forge, TN. Our guest service agents are a part of each attraction, and we want you to join our team so together we can "Greatly Exceed Expectations"!
Essential duties and responsibilities :
- Perform as a greeter and initial contact for guests by assisting them in a professional manner with admission, reservations, tickets changes, and other attendance-related needs and requests.
- Consistently reflect a courteous, upbeat, and positive attitude towards guests, exemplifying, promoting, and advancing a culture of outstanding customer engagement and service.
- Maintain and display a working knowledge of the theaters and attractions.
- Resolve mistakes, errors, and issues related to bookings and or reservations.
- Distribute tickets accordingly to guests as they arrive at show time.
- Capable of accurately entering data into the ticketing system and always displaying an excellent telephone presentation.
- Guest service agents handle a variety of duties by cross-training. Including ticket booth, greeting, and phone reservations.
Qualification Requirements :
Physical Demands :
Salary : $13 - $15
