What are the responsibilities and job description for the Front Desk Agent position at Top Dog Retreat?
Overview
We are seeking a dedicated and detail-oriented Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills and a friendly demeanor, as you will be interacting with clients and staff on a daily basis. The Front Desk Agent will play a crucial role in ensuring smooth operations within the office environment.
Responsibilities
- Greet and assist clients as they arrive at the front desk, providing a warm and welcoming atmosphere.
- Manage incoming calls and inquiries, directing them to the appropriate personnel or department.
- Perform data entry tasks accurately to maintain up-to-date client records.
- Schedule appointments and manage calendars for staff members, ensuring efficient use of time.
- Handle administrative duties such as filing, proofreading documents, and maintaining office supplies.
- Ensure the front desk area is organized and presentable at all times.
- Assist with any additional clerical tasks or projects as assigned by management.
Experience
- Previous experience as a clerk or medical receptionist is preferred but not required.
- Strong administrative skills with proficiency in office management practices.
- Excellent computer literacy with the ability to navigate various software applications effectively.
- Experience in data entry and calendar management is highly desirable.
- Attention to detail is essential for proofreading documents and maintaining accurate records.
- A proactive attitude with the ability to multitask in a fast-paced environment.
Join our team as a Front Desk Agent where your skills will contribute to creating an exceptional experience for our clients while supporting our operational success.
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 15 – 40 per week
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $12 - $14
