Dog Day School Manager

Top Dog Training and Resort is a premier dog day school dedicated to providing exceptional care, training, and enrichment for dogs of all breeds and sizes. Our mission is to create a safe, fun, and stimulating environment for our furry friends while delivering excellent customer service to their owners.

Job Summary: We are seeking a dedicated and passionate Dog Day School Manager to oversee the daily operations of our facility. The ideal candidate will have a strong background in animal care and management, excellent leadership skills, and a genuine love for dogs. The Dog Day School Manager will ensure the safety and well-being of all dogs, lead a team of staff members, and maintain high standards of cleanliness and customer service.

Key Responsibilities:

• Facility Management:
• Oversee the daily operations of the dog day school.
• Ensure the facility is clean, safe, and well-maintained at all times.
• Monitor and enforce safety protocols and procedures for both dogs and staff.
• Dog Care:
• Supervise the care and handling of all dogs, ensuring their physical and emotional needs are met.
• Manage playgroups, activities, and enrichment programs to provide a stimulating environment for the dogs.
• Monitor the health and behavior of dogs, addressing any issues promptly and effectively.
• Staff Leadership:
• Recruit, train, and supervise a team of dog care professionals, ensuring they provide excellent care and customer service.
• Conduct regular staff meetings and training sessions to maintain high standards of care and professionalism.
• Foster a positive and collaborative work environment.
• Customer Service:
• Build and maintain strong relationships with clients, addressing their concerns and providing updates on their dogs’ well-being.
• Handle inquiries, reservations, and customer feedback in a professional and timely manner.
• Promote the services and programs offered by the dog day school.
• Administrative Duties:
• Manage inventory and supplies to ensure efficient operation of the facility.
• Maintain accurate records of dog care, staff schedules, and client information.
• Implement and oversee marketing and promotional activities to attract new clients.

Qualifications:

• High school diploma or equivalent; Bachelor’s degree in Animal Science, Business Management, or a related field preferred.
• Minimum of 3 years of experience in animal care, with at least 1 year in a supervisory or management role.
• Strong knowledge of canine behavior, health, and nutrition.
• Excellent leadership, communication, and organizational skills.
• Ability to work flexible hours, including weekends and holidays.
• Certification in pet first aid and CPR is a plus.

Physical Requirements:

• Ability to stand, walk, and lift up to 50 pounds.
• Comfortable working in a noisy and active environment.

Benefits:

• Competitive salary.
• PTO
• Bonuses and Tip Sharing
• Opportunities for professional development and growth.
• A fun and rewarding work environment with the chance to make a positive impact on the lives of dogs and their owners.

Job Type: Full-time

Pay: $37,440.00 - $41,000.00 per year

Benefits:

• Employee discount
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance
• Uniform allowance

Shift:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities
• Tips

Work Location: In person

Salary : $37,440 - $41,000