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Coffee Shop Manager

Top Hat Coffee Co
Philadelphia, PA Full Time
POSTED ON 3/24/2025 CLOSED ON 4/4/2025

What are the responsibilities and job description for the Coffee Shop Manager position at Top Hat Coffee Co?

Job Overview
We are looking for a coffee shop manager who has a passion for specialty coffee, great food, and is a force of positivity. We are a specialty coffee company out of Philadelphia with 2 locations. We roast some of the best coffee in the city and host an iconic menu of drinks and Liege Waffles. Join us in creating a shop experience with a positive staff, effective systems, and amazing products.

Responsibilities

  • Oversee daily operations of the kitchen and dining area to ensure efficiency and quality service.
  • Implement and maintain food safety standards in compliance with health regulations.
  • Manage staff schedules, training programs, and performance evaluations to enhance team productivity.
  • Lead by example in waffle preparation techniques and kitchen management practices.
  • Lead systems for inventory management, product ordering, and space cleaning.
  • Communicate issues, needs, feedback and updates to ownership.
  • Assist in development and execution of specials for waffles and coffee.

Skills

  • Strong knowledge of food safety practices and regulations.
  • Experience in casual dining environments preferred.
  • Experienced in coffee basics such as dialing-in espresso, steaming milk, and basic workflow techniques.
  • Proficient in kitchen management, including food preparation techniques.
  • Excellent leadership abilities with a focus on staff training and development. Must be a positive person who loves / needs systems.
  • Exceptional customer service skills to enhance guest experiences.
  • Ability to manage multiple tasks effectively in a fast-paced environment.
  • Strong organizational skills with attention to detail. We love labels!
  • Previous experience in restaurant / coffee management is a plus!
  • The ability to communicate and adapt well to a wide array of personality types.

Join our team as a Shop Manager where your expertise will help shape an incredible atmosphere for our guests and staff. Help us make "Specialty Coffee for EVERYONE."

***Major Bonus Points For Cover Letters

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 30 – 40 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off
  • Paid training

Shift:

  • Day shift

Work Location: In person

Salary : $20 - $22

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