What are the responsibilities and job description for the Phone Sales Representative position at Top Lawn Pros, LLC?
Company Overview
Top Lawn Pros, LLC is dedicated to providing exceptional lawn care and landscaping services. Our mission is to enhance the beauty of outdoor spaces while ensuring customer satisfaction through effective communication and quality service.
Summary
As a Phone Representative at Top Lawn Pros, LLC, you will be the voice of our company, engaging with potential customers to promote our landscaping services. This role is vital in driving business growth and ensuring a positive customer experience.
Responsibilities
- Conduct warm calls to potential customers to introduce our services and generate interest.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Utilize effective communication skills to engage with clients and understand their needs.
- Document interactions for accurate record-keeping and follow-up actions.
- Collaborate with the sales team to develop strategies for business growth.
- Negotiate service agreements with prospective clients to close sales effectively.
- Stay informed about industry trends and competitive offerings to enhance sales tactics.
Qualifications
- Proven experience in customer service or sales roles, preferably in a phone-based environment.
- Strong verbal communication skills in English, with the ability to connect with diverse customers.
- Experience with warm calling techniques and lead generation strategies.
- Familiarity with Service Autopilot or similar CRM software is a plus.
- Ability to negotiate effectively while maintaining positive customer relationships.
- Basic understanding of technology sales concepts is beneficial but not required.
If you have a passion for engaging customers over the phone and want to contribute to a growing company, we invite you to apply today at Top Lawn Pros, LLC!
Job Type: Full-time
Pay: $14.00 - $25.00 per hour
Benefits:
- Employee discount
- Paid training
Shift:
- 8 hour shift
- Day shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Performance bonus
- Weekly bonus
Experience:
- Customer service: 1 year (Required)
Language:
- English (Required)
Ability to Commute:
- Riverview, FL 33569 (Required)
Work Location: In person
Salary : $14 - $25