What are the responsibilities and job description for the Guest Operations Lead position at Top of the Rock?
Operations Lead
The Operations Lead role is a dynamic blend of leadership and hands-on involvement. Primary responsibilities include supervising the cashier team, ensuring that they are well-equipped to handle transactions efficiently and accurately while maintaining an exceptional level of customer service. This entails monitoring their performance, offering guidance, and addressing any issues that arise promptly. Leads are always prepared to step in and perform cashier or golf cart attendant duties when necessary, whether due to staffing shortages or peak transaction periods.
About Ozarks Heritage Preserve
Ozarks Heritage Preserve has two pieces : Lost Canyon Cave Trail and the Natural History Museum. The Lost Canyon Cave Trail is a self-guided electric cart tour through an Ozarks landscape and cave, and the Ancient Ozarks Natural History Museum celebrates the people, wildlife and history of the Ozarks region. One of the largest private collections of Native American artifacts anywhere, the experience is a powerful tribute to America's first conservationists developed in partnership with a council of tribal leaders from across the country.
A day in the life of an Operations Lead
Leads support as a pillar of support for the entire operations team, providing training, managing scheduling, and facilitating communication between the staff and the management team. By fostering a collaborative environment and advocating for the needs of the team, leads create a workspace that is both productive and positive, ensuring that each day's business objectives are met with success.
Are you ready to join our team?
We have a very quick and easy application process. If you feel that you would be right for our Operations Lead position, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you!
Zip Code : 65739
Job Posted by ApplicantPro
Salary : $15
