What are the responsibilities and job description for the Community Engagement Manager position at Top Tempo Technical?
Community Engagement Manager (Hybrid) $80,000 - $85,000
Location : Pasadena, CA (Hybrid – 2days in-office, 3 days remote)
Schedule : Monday – Friday, Full-Time
About Us :
PR firm specializing in community engagement and special events. Responsible for client retention, customer servicing, and providing industry specific outreach related technical support including providing guidance to clients.
Position Overview :
The Community Engagement Manager will lead a team of Community Relations Representatives, driving community outreach, client satisfaction, and operational excellence. This role is a hybrid position, requiring three days per week in the Pasadena office, with flexibility for remote work or field engagement. The ideal candidate is a skilled leader, strategic thinker, and excellent communicator passionate about team success and community impact.
Key Responsibilities :
- Lead, mentor, and manage a team of Consumer Relations Representatives, ensuring high performance and engagement.
- Develop and implement strategies to enhance community outreach and strengthen client relationships.
- Monitor team activities, providing coaching and feedback to drive professional growth.
- Act as a point of escalation for client or community concerns, resolving issues promptly and effectively.
- Collaborate with cross-functional teams to align community relations goals with company objectives.
- Analyze performance metrics and prepare reports to measure the impact of outreach efforts.
- Stay updated on market trends and best practices to improve consumer relations strategies.
Qualifications :
What We Offer :
How to Apply :
Submit your resume today!
Salary : $80,000 - $85,000
