What are the responsibilities and job description for the Key Holder position at Top View Corp dba Once Upon a Child?
POSITION DESCRIPTION
POSITION: Keyholder
STORE LOCATION: Asheville
REPORTING TO: Store Manager/Owner STATUS: Non-Exempt
POSITION PURPOSE
Assist in managing and promoting all aspects of the business; including but not limited to buying, pricing, sales, merchandising, loss prevention, training, and supervising staff. Promote a high level of customer service and continually strive for innovative solutions and alternatives to bettering the business.
MAJOR AREAS OF RESPONSIBILITY
1. Lead assigned shifts, ensuring that customers are greeted immediately, their needs are determined, and all transactions are handled professionally and enthusiastically.
2. Opening and closing responsibilities, including but not limited to: key control, locking and arming the store, and cash handling responsibilities.
3. Become familiar with products, brands, and prices, and make recommendations of products, including their features and benefits, to suit customers’ needs. Maximize sales and customer satisfaction by adding items to the close of the sale.
4. Buy used products, reinforcing the customers’ purchases and sales to the store. Invite customers to return to the store with their used items for the product to sell; educating the customer about the buying process.
5. Price and ticket items based on pricing and buying guidelines. Restock store following merchandising plan. Maintain store displays and follow store housekeeping and maintenance standards and procedures.
6. Develop proficiency in operating POS system for all sales transactions, buys, returns, etc.
7. Other duties as assigned.
QUALIFICATIONS
1. Prior retail and /or customer service experience with proven leadership skills.
2. Ability to work well as a team member, accepts constructive feedback, and follow directions.
3. Excellent communication, self-management, and interpersonal skills.
4. Sales and goal-oriented.
5. Excellent time management skills, multi-tasking ability, and a high level of responsibility.
PHYSICAL REQUIREMENTS
1. Ability to stand and walk for long periods, up to 8 hours a day.
2. Ability to lift and/or push up to 40 lbs. without assistance. Heavier lifting may involve assistance from a team member or cart/dolly.
3. Bending, rotating, and reaching conducive to a retail environment and to receiving,
pricing and stocking merchandise.
4. Exposure to typical retail environment conditions and noise levels.
5. Able to operate a computerized sales terminal.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 25 – 32 per week
Benefits:
- Employee discount
Shift:
- Evening shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Asheville, NC 28805 (Required)
Ability to Relocate:
- Asheville, NC 28805: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15