What are the responsibilities and job description for the Inside Sales Rep. position at Topp Industries Inc?
About us
In 1988, Kevin Birchmeier had a vision of creating a quality product that consumers could not only trust, but rely on, for the best choice in economically and environmentally responsible sump, sewage and wastewater products. Getting its start out of a 500 square foot garage in Rochester, Indiana, TOPP Industries, Inc. was started from humble beginnings – and only a few employees. Since that time, TOPP has grown to an internationally recognized brand with over 120 employees and over 300,000 square feet of manufacturing space.
Key Responsibilities:
• Customer Engagement: Initiate and maintain relationships with existing and potential customers through phone calls, emails, and online communication platforms.
• Sales Generation: Identify sales opportunities, present products and services, and close sales to meet or exceed monthly, quarterly, and annual sales targets.
• Product Knowledge: Develop a deep understanding of the company’s products and services to effectively communicate features, benefits, and value propositions to customers.
• Lead Management: Qualify and manage inbound leads, ensuring timely follow-up and consistent pipeline activity.
• CRM Maintenance: Maintain accurate and up-to-date records of all customer interactions and sales activities in the company’s CRM system.
• Collaboration: Work closely with the marketing team to align sales efforts with promotional activities and with the customer service team to ensure customer satisfaction and retention.
• Market Research: Monitor market trends, competitor activities, and customer needs to identify new opportunities for growth.
• Reporting: Prepare and deliver regular sales reports and forecasts to management.
Qualifications:
• Education: Bachelor’s degree in Business, Marketing, or a related field (preferred but not required).
• Experience: 1-3 years of experience in inside sales, telemarketing, or customer service (experience in the [industry-specific field] is a plus).
• Skills:
o Strong verbal and written communication skills
o Excellent interpersonal and negotiation abilities
o Proficiency in CRM software (e.g., Salesforce, HubSpot)
o Ability to work independently and as part of a team
o Goal-oriented with a proven track record of meeting or exceeding sales targets
o Strong organizational skills and attention to detail
Benefits:
• Competitive salary with commission structure
• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Professional development opportunities
Job Type: Full-time
Schedule: Mon. - Fri 07:00 AM – 4:30 PM
