What are the responsibilities and job description for the Office Coordinator, Receptionista + Events position at Torani?
Office Coordinator, Receptionista Events
Are you energized about creating moments & events that people will never forget and will want to share with others? Do you have a passion for making every interaction feel special? We are seeking an Office Coordinator, supporting our Receptionista (receptionist/barista) & events functions to join our team who is excited about hospitality and embodies and promotes our people centric approach with every team member and visitor that enters our building (a.k.a. The Flavor Factory). Our team members, guests and vendors are welcomed with a genuine personalized experience where they feel the Torani love. This hands-on, quick-stepped, and resourceful team member will be on their toes throughout the day, greet and engage with team members, check-in guests, prepare beverages, answer multi-line phone calls, and assist team members with inquiries.
Grace under pressure and multi-tasking is a must, all while being inspired to support others with care and attentiveness. If you are excited by new challenges and opportunities for growth, becoming a flavor aficionado, or joining a fun, purpose-driven organization you could be the ingredient we need.
SUCCESS FACTORS (first 12-18 months)
Grace under pressure and multi-tasking is a must, all while being inspired to support others with care and attentiveness. If you are excited by new challenges and opportunities for growth, becoming a flavor aficionado, or joining a fun, purpose-driven organization you could be the ingredient we need.
SUCCESS FACTORS (first 12-18 months)
- Champion of People & Experiences: You’ve brought our core value “Care deeply for people” to life—creating meaningful, authentic connections with both team members and guests. Whether welcoming visitors, answering questions, or supporting the day-to-day rhythm of the Flavor Factory, your natural charisma and sense of urgency have ensured everyone feels seen, supported, and valued. You’ve helped shape an environment that has equal parts, functional and fun, energizing others to do their best work. As a trusted member of the Team Member Experience team, you’ve built credibility across all levels and stayed closely attuned to the needs of the people around you, responding with thoughtfulness, adaptability, and heart.
- Master of Flow & Function: You’ve become the go-to for keeping things running smoothly—whether juggling multiple tasks, responding to the unexpected with calm and flexibility, or creating systems that make everything more efficient. Your superpower is staying organized and outcome-focused and handling interruptions without missing a detail. From maintaining a welcoming, spotless reception area to keeping the beverage bar stocked and team meals seamlessly coordinated, you’ve brought order and intention to every corner of the space. Your knack for planning, anticipating needs, and building smart systems has made you an invaluable resource to the team.
- Memorable Moments Creator: Your creativity and mindfulness have made every event and meeting feel specialty infused with thoughtfulness, intention, and a touch of surprise and delight. Whether welcoming customers or supporting large gatherings, you’ve brought radical hospitality to life. Behind the scenes, your effective communication and collaboration skills have been just as impactful, setting clear expectations, proactively resolving issues, and making sure every interaction is seamless and positive.
- Torani Barista: You’ve mastered the art of crafting the perfect drink—blending flavors with creativity and confidence. Your deep knowledge of coffee, flavor profiles, and Torani products shines through in every specialty beverage you create, delighting our guests and sparking their curiosity to try something new. You’re confident in offering thoughtful recommendations, and our visitors are coming back for second (and even third) cups!
Minimum Requirements
- 3 years of experience in reception and/or customer service
- Prior experience working as a barista and knowledge of classic espresso beverages, and latte art preferred
- Event planning skills preferred
- CRM experience preferred
- Spanish speaking bi-lingual a plus
Payrate: $33.00 - $36.00/ Hour
Salary : $33 - $36
