Why Tosca?
Join Tosca , a leader in sustainable packaging solutions, where you’ll make a real impact in a fast-paced, people-first environment . We offer career growth, hybrid flexibility, and a collaborative culture that values innovation and sustainability. With competitive benefits and a strong focus on professional development , Tosca is the place to thrive and make a difference .
Position Overview
The Human Resources Generalist plays a key role in providing strategic and operational HR support across our North American service centers. This position requires a fast-paced, highly organized, and proactive professional who can effectively manage HR processes, employee relations, compliance, and HR administration with minimal guidance .
This role offers hybrid flexibility , requiring travel one week per month to various service center locations. Spanish proficiency is preferred but not required , and willingness to learn is a plus.
Key Responsibilities
HR Strategy & Employee Relations
- Partner with site leaders and employees to support HR initiatives and resolve concerns.
- Serve as a trusted advisor , managing employee relations, performance management, and policy guidance.
- Drive employee engagement and retention strategies in collaboration with leadership.
HR Compliance & Administration
Ensure multi-state employment law compliance (can be learned on the job).Maintain HR documentation accuracy and oversee HRIS data integrity in SAP SuccessFactors or ADP .Handle administrative HR tasks such as terminations, compliance letters, and employee file management .Monitor HR-related email communications for compliance updates and take proactive action.Talent Management & Training
Support onboarding and training programs to enhance new hire success and development.Partner with HR, Talent Acquisition, and Talent Development to create and deliver impactful training sessions.Assist in performance management processes by providing coaching and guidance to managers.HR Analytics & Reporting
Utilize SAP SuccessFactors HR analytics tools to track key HR metrics (e.g., turnover, engagement).Generate actionable insights to improve workforce management and decision-making.Benefits & Employee Support
Act as a point of contact for employee benefits questions, ensuring issues are addressed promptly.Assist with benefits enrollment rollouts and facilitate employee understanding of available programs.Service Center Support & Travel
Travel one week per month to service centers to provide on-site HR support, including floor walks, administrative tasks, and employee engagement initiatives .Ensure HR processes are efficiently implemented across all locations.Qualifications & Requirements
Education & Experience
Bachelor’s degree in Human Resources or related field (HR major preferred for new grads).3 years of HR experience (HR Coordinator / Admins ready to step up encouraged to apply).Experience with HRIS platforms, including SAP SuccessFactors and ADP (preferred).SAP experience is a plus but not required.Key Skills & Competencies
High-energy, fast-paced work style – Ability to manage multiple priorities at once.Super organized & detail-oriented – Strong ability to structure work efficiently.Self-starter & problem-solver – Capable of learning quickly and improving processes independently.Excellent interpersonal skills – Strong communication and relationship-building abilities.Bilingual (English / Spanish) preferred, but willingness to learn is a plus.