What are the responsibilities and job description for the Spa Concierge position at Toska Spa and Facial Bar?
Join the Luxury Experience at Toska Spa & Facial Bar Charlotte
Are you passionate about elevating the guest experience in a luxury spa environment? Do you have a refined sense of hospitality, attention to detail, and a love for skincare and wellness? If so, we invite you to apply for the Spa Concierge position at Toska Spa & Facial Bar Charlotte, where excellence meets relaxation.
As the first point of contact, you’ll play a pivotal role in ensuring that every client enjoys a seamless and welcoming experience from the moment they step through our doors.
What We Offer:
- Competitive Pay – $15-$20 per hour based on experience.
- Retail Commission – Earn additional income by promoting our prestigious skincare lines.
- Luxury Work Environment – Be part of an elite team in a serene, high-end spa setting.
- Growth Opportunities – Develop your skills in luxury hospitality and skincare services.
What You’ll Do:
- Be the face of luxury – Greet and welcome every client with warmth and professionalism, setting the tone for their spa experience.
- Manage appointments with precision – Answer calls, schedule treatments, and handle client inquiries with expert efficiency.
- Curate the client experience – Provide knowledgeable guidance on our spa services and exclusive skincare products.
- Ensure seamless check-in and check-out – Maintain an effortless flow for guests throughout their visit.
- Create a pristine atmosphere – Keep the spa environment polished, organized, and aligned with our high standards.
- Engage in luxury retail sales – Educate clients on our curated selection of skincare products to enhance their results at home.
What We’re Looking For:
- Exceptional customer service skills with a warm and polished demeanor.
- Experience in a luxury setting – Previous experience in a spa, hotel, or high-end retail environment is preferred.
- 1 year in the spa industry is highly desirable.
- 2 years in high-end or luxury retail is a plus.
- Strong multitasking and organizational skills – Ability to manage appointments, client interactions, and retail seamlessly.
- A passion for skincare and wellness – Enthusiasm for learning about luxury spa treatments and products.
Ready to Join Our Prestigious Team?
If you have a passion for hospitality, an eye for luxury, and a dedication to excellence, we want to hear from you. Apply today by submitting your resume and cover letter to nicole@toskaspa.com.
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $15 - $20