What are the responsibilities and job description for the Engine Program Coordinator position at Total Aviation Staffing, LLC?
Our client, a pioneer in the jet engine maintenance industry, is dedicated to providing innovative and cost-effective solutions to airlines, lessors, and aviation organizations across the globe. Established in 2009, they specialize in the CFM56 Engine Series and are known for their custom-tailored solutions, exceptional responsiveness, and world-class exhaust gas temperature (EGT) margins. Their mission is to deliver top-notch engine maintenance while building successful relationships.
Overview of the Role:
As an Engine Program Coordinator, you will be at the forefront of managing customer relationships and ensuring seamless engine maintenance processes. Your expertise will help align work scopes, prepare accurate cost estimates, and meet quotation deadlines. You'll provide crucial engine status updates and coordinate shop visits with customers, ultimately ensuring customer satisfaction and maintaining the company’s high standards.
Responsibilities:
- Build and maintain strong customer relationships to ensure long-term partnerships.
- Analyze work scopes and prepare detailed cost estimates.
- Adhere to strict quote deadlines for timely service delivery.
- Provide clear engine status updates to stakeholders.
- Host shop visits with customers for hands-on updates and insights.
- Keep precise records using Salesforce for efficient management.
Requirements:
- Expertise in turbo fan engines, e.g., CFM56 or V2500.
- Excellent communication skills for team and customer interaction.
- Proficiency in MS Office for documentation and record-keeping.
- Experience in a similar role, emphasizing project and customer management.
Benefits & Perks:
- Competitive salary ($70,000–$90,000) based on experience.
- Opportunity to influence service quality and customer satisfaction.
- Work with an innovative team in the aviation industry.
- Full-time position with professional growth opportunities.
If you're passionate about aviation and customer relations, and you're eager to contribute to a leading company in the engine maintenance industry, we encourage you to apply. We look forward to hearing from you and potentially welcoming you to our client's team.
Salary : $70,000 - $90,000
