What are the responsibilities and job description for the Front Desk Agent position at TOTAL FOOT CARE LLC.?
*Overview* We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere. *Duties* - Greet guests and efficiently process check-in and check-out - Answer phone calls and direct inquiries to the appropriate departments - Assist guests with inquiries, requests, and reservations - Handle guest feedback and resolve any issues promptly and professionally - Maintain a tidy and organized front desk area - Collaborate with other hotel staff to ensure guest satisfaction *Qualifications* - Previous experience in hospitality or hotel management is preferred - Strong customer service skills with a friendly and professional demeanor - Proficiency in using phone systems and hotel software - Ability to communicate effectively in a multilingual or bilingual setting is a plus - Knowledge of guest services and relations within a resort or hotel environment
Job Type: Full-time
Pay: $15.42 - $16.14 per hour
Benefits:
- Free parking
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
Ability to Relocate:
- St. Louis, MO 63117: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16