What are the responsibilities and job description for the Breakfast Attendant position at Total Management Systems?
Job Description
Job Description
BREAKFAST BAR ATTENDANT JOB DESCRIPTION
OVERVIEW :
This position is responsible for achieving and maintaining customer service and product quality standards for the delivery of complimentary breakfast. Prepares the breakfast area by cleaning the area, properly arranging the furniture, emptying the trash receptacles, making fresh coffee, stocking the drinks, food items and other supplies (e.g., plastic ware, napkins) according to operating standards
PHYSICAL REQUIRMENTS :
You are often time’s the first representative of the hotel that a guest comes in contact with, and as such one of the most important sources of public relations to our business. Therefore, confidentiality, cheerfulness, friendliness, honesty, politeness, and tactfulness are important traits that are expected at all times. Each guest must know they come first. Negative, unprofessional comments about guests or other team members should never be expressed in public or to a guest.
- Must be available to work (time)
- Must be available to work weekends and holidays.
- Bending and / or stooping is required up to 60% of the work period.
- Standing and walking is required on a continuous basis in excess of 90% of the time; sitting is limited to short breaks.
- Reaching is required up to 80% of the time and may be combined with other activities such as pushing, pulling and bending in all phases of work; overhead reaching is limited to less than 20% of the time.
- Crouching and kneeling are required for 20% to 25% of the time, particularly when cleaning the cabinet, floor and storage areas.
- Pushing and pulling actions are required in excess of 60% of the time for dusting, vacuuming and moving supplies, etc.
- Lifting of supplies occurs on a regular basis, usually not more than 25 pounds, but occasionally up to 50 pounds.
MAJOR DUTIES :
During Complimentary Breakfast hours of operation :
