Director of Operations

We are seeking a dynamic Director of Operations to lead our operational processes and drive exceptional customer experiences. At Total Network Consulting, LLC (TNC), we don’t just offer IT services; we build lasting relationships and craft solutions that go above and beyond. We are looking for a leader to join our leadership team, someone who can grow, adapt, and collaborate effectively while inspiring their team.

Who is Total Network Consulting, LLC? At TNC, we’re not just an IT company; we’re trusted partners who deliver real solutions. We earn the trust of our clients by going above and beyond in every situation. Our clients don’t see us as contractors; they see us as part of their team, and we work hard to maintain that reputation.

Are you our next Director of Operations? We are looking to hire a visionary Director of Operations to optimize our company’s operating capabilities and elevate customer satisfaction. In this role, you will oversee the operational processes, ensure smooth project execution, and drive key initiatives in collaboration with management. You will also manage financial policies and strategies to protect company assets and maintain fiscal health.

Responsibilities:

• Collaborate with key stakeholders to compile the budget and manage financial operations.
• Lead strategies that enhance the company’s operational capabilities and align with long-term growth objectives.
• Oversee project execution and ensure superb customer experience.
• Manage operational costs and introduce tactical initiatives to address potential losses.
• Prepare timely, accurate financial performance reports.
• Oversee marketing initiatives and the implementation of process improvements.
• Lead and coach team members to foster growth and development within the organization.
• Implement performance reviews and feedback mechanisms to ensure continuous improvement.
• Assess and adopt modern technologies and operational improvements.

Requirements:

• Bachelor's degree in Business Administration or a related field.
• 5 years of experience managing human resources, finances, operations, and strategic initiatives in a complex enterprise.
• Proven track record of leadership in operations management, including successful budget management.
• Demonstrated ability to implement long-term business strategies with measurable success.
• Excellent written and verbal communication skills.
• Strong leadership skills, with the ability to mentor and develop staff across all levels.
• Visionary mindset with the ability to plan and execute business projections over the next three years.

Why Join Us? At TNC, we’re a tight-knit team that thrives on solving complex problems for our clients. We take pride in delivering exceptional services, and we celebrate our wins together. Our work environment is casual, fun, and highly collaborative. Compensation for this role is competitive and flexible based on your experience. We offer a 50% contribution to medical, dental, and paid time off, with plenty of opportunities for growth.

We are looking for someone who shares our values of leadership, adaptability, and appreciation. If you think you’re the right fit, please send your resume to jobs@tncllc.com along with case studies of projects you’re most proud of. We can’t wait to connect with you!