What are the responsibilities and job description for the Regional Administrative Manager (Hybrid) position at Total Spectrum Care?
Overview
For nearly 10 years, Total Spectrum has provided evidence-based, contemporary ABA therapy to help children, teens, and young adults with autism find success. Our goal is to empower our clients to build the skills needed to live a happy and fulfilling life.
As a Regional Administrative Manager (RAM) at Total Spectrum you'll be responsible for supporting key administrative and compliance process for LEARN’s regional clinical services. You'll work in partnership with other support function, including HR, Training, Clinical Compliance, Clinical Operations and Facilities, to ensure staff is supported and services are delivered in an efficient and compliant manner. RAMs are members of our Regional Clinical Services team.
This is a hybrid schedule working a minimum of 3 days in the office per week at one of our Michigan Learning Centers. Candidates must reside within driving distance to one of the following Learning Center locations:
- Ann Arbor, MI
- East Lansing, MI
- Kalamazoo, MI
- Livonia, MI
- Northville, MI
- Portage, MI
- Sterling Heights, MI
Responsibilities
- Manage clinical documentation reviews and follow-ups
- Support staff compliance processes including but not limited to; session conversion, training compliance,
- Support clinical leadership with internal and client communications, as needed
- Coordinate office supply purchases with learning centers and offices
- Ensure key internal systems are kept up to date
- Collaborate with facilities management on office/center maintenance
- Provide oversight for front office assistants, as needed
- Act as regional point of contact for corporate administrative departments
- Complete special projects as needed
- Distribute operation reports and metrics as directed
- Provide on site administrative assistance as needed
- Coordinate with IT to ensure hardware is returned and recycled
- Attend monthly meetings and provide detailed meeting notes
Qualifications
- Bachelor’s Degree or equivalent preferred
- A minimum of two years general corporate administrative experience
- Background in healthcare and/or healthcare compliance
- Business Acumen
- Technical Proficiency, including but not limited to MS Office Suite
- Ability to multitask and maintain thoroughness
- Thrive in a fast-paced environment
- Adaptable to change
- Positive approach to daily routine
- Strong interpersonal skills with the ability to effectively communicate with internal and external partners
- Strong analytical skills with the ability to evaluate information to identify and troubleshoot
- Work independently in order to follow through on assignments with minimal direction, including acting where answers to a problem are not readily available
- Proactive in seeking out opportunities to learn and grow
- Exceptional attention to detail
- Able to communicate clearly and concisely in both written and verbal format, English is the preferred communication
- Commitment to our five values: partnership, integrity, curiosity, client-centered, and excellence
Total Spectrum/LEARN Behavioral is an Equal Opportunity Employer. Applicants must be presently eligible to work in the U.S.
