What are the responsibilities and job description for the Healthcare Retail Operations Coordinator position at Total Vision Eyecare, PLLC?
Overview
We are seeking a dedicated and proactive Healthcare Retail Operations Coordinator to support our management team in overseeing daily operations and ensuring exceptional customer service. The ideal candidate will possess strong leadership skills and a keen understanding of store management practices. Additionally, our ideal candidate will possess experience in the healthcare/retail fields.
Duties
- Assist the Office Manager in daily operations, including budgeting, payroll, inventory management, and accounts receivable.
- Supervise staff, providing training and support to ensure high standards of performance.
- Learn the areas of optician, technician, patient coordinator, and perform those duties as staffing necessitates
- Assist in the role of office manager when the person in that position is out of office at any time
- Become proficient with insurance verification and ensure that appointments are confirmed with insurance well in advance of the patient visit.
- Negotiate with vendors for purchasing supplies and managing stock levels effectively.
- Monitor store performance metrics and implement strategies for improvement.
- Maintain a clean, organized, and welcoming store environment for customers.
- Address customer inquiries and resolve issues promptly and professionally to enhance satisfaction.
Skills
- Proficient in math for handling transactions and inventory calculations.
- Experience with cash registers and POS systems for efficient sales processing.
- Experience with the optical/eye care world a plus including optician and technician skills.
- Administrative skills to support various operational tasks.
- Ability to supervise staff, fostering a collaborative team atmosphere.
- Knowledge of store management principles, including inventory control and merchandising strategies.
Join our team as an Healthcare Retail Operations Coordinator where you can grow your career while contributing to an exceptional eyecare and eyewear experience for our patients!
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $20 - $26
