Unloading Team Supervisor

Job Title: Unloading Team Supervisor

Location: Monroe, New Jersey
Employment Type: Full-Time
Reports To: Operations Manager
Salary: $45,000-50,000

Position Overview:

The Unloading Team Supervisor is responsible for overseeing the unloading process, managing a team of workers, and ensuring that containers are unloaded in an organized and safe manner. This role requires strong leadership skills, excellent communication with the customer, and a focus on maintaining a high standard of safety, efficiency, and quality in all unloading operations.

We are looking for an organized and proactive supervisor to oversee a team of 12-16 workers and ensure the safe, efficient unloading of 30-40 containers daily. The Supervisor will also serve as the main point of contact for our client, providing daily updates on unloading progress.

Key Responsibilities:

1. Team Leadership & Management:
   • Supervise a team of 12-16 unloading workers, providing direction, support, and coaching to ensure daily goals are met.
   • Assign daily tasks to workers based on container size and workload, ensuring the team is working efficiently.
   • Monitor worker performance, provide constructive feedback, and address any issues or concerns that arise.
   • Maintain a positive and productive team environment, encouraging teamwork and accountability.
2. Unloading Operations:
   • Oversee the unloading of 30-40 containers per day, ensuring the process is done safely and efficiently.
   • Organize the unloading area to maximize productivity and minimize delays.
   • Ensure that containers are unloaded according to client specifications, inventory requirements, and safety standards.
   • Maintain a clean and organized work area, ensuring materials and goods are properly handled to prevent damage.
3. Safety & Compliance:
   • Enforce strict adherence to safety procedures and guidelines, ensuring that all unloading activities comply with OSHA and company safety regulations.
   • Conduct daily safety briefings and ensure team members are properly trained in the use of unloading equipment.
   • Identify and resolve potential safety hazards in the unloading process, taking immediate corrective actions.
4. Client Communication:
   • Serve as the primary point of contact for the customer regarding unloading activities.
   • Provide daily updates to the client on the status of unloading, including any delays or issues encountered.
   • Communicate clearly and professionally with the customer to ensure they are informed and satisfied with the unloading process.
   • Address any customer concerns or inquiries promptly and escalate issues to management as needed.
5. Performance Monitoring & Reporting:
   • Track daily unloading progress and report on container throughput, worker performance, and any challenges faced.
   • Collect and analyze data on unloading efficiency to identify opportunities for improvement.
   • Prepare and submit reports on unloading activities to management, highlighting performance metrics, delays, and areas of concern.
6. Problem-Solving & Issue Resolution:
   • Address any operational challenges that arise during the unloading process, ensuring that any delays or issues are resolved quickly.
   • Manage unexpected changes in schedules or container contents and adjust the workflow accordingly to minimize disruptions.
   • Work closely with customer to ensure smooth coordination and completion of unloading tasks.

Qualifications:

• Experience:
  • Minimum of 3 years of experience in a warehouse or logistics environment, preferably in a supervisory or leadership role.
  • Experience managing teams of 10 workers in a high-volume environment.
  • Knowledge of warehouse safety standards and best practices.
• Skills:
  • Strong leadership, communication, and interpersonal skills.
  • Ability to manage and motivate a team to meet performance targets.
  • Excellent problem-solving and decision-making abilities.
  • Bilingual-Spanish  
  • Strong organizational and time-management skills.
• Physical Requirements:
  • Ability to lift and move items as required by the unloading process (up to 50 lbs).
  • Ability to stand, walk, and move for extended periods.
• Technology:
  • Basic knowledge of warehouse management systems (WMS) is a plus.
  • Familiarity with container unloading equipment, such as forklifts, pallet jacks, or similar machinery, is preferred.

What We Offer:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package (health, dental, vision, and retirement).
• Training and professional development opportunities.
• A collaborative, fast-paced work environment with opportunities for career growth.

Salary : $45,000 - $50,000