What are the responsibilities and job description for the Connected Solutions Professional position at TOTO USA?
Job Summary
We are seeking a highly skilled Connected Solutions Professional to join our Business Strategy Department.
About the Role
In this role, you will be responsible for developing and implementing effective strategies for customer adoption and satisfaction with our Smart products and technologies.
Key Responsibilities
- Develop and implement effective strategies for customer onboarding and training
- Collaborate with cross-functional teams to develop and implement process improvements
- Analyze data and identify opportunities for improvement, and work with the team to develop and implement process improvements
- Develop and deliver training programs to enhance customer knowledge and skills
- Perform other duties as assigned
Requirements and Qualifications
- Bachelor's degree in Computer Science, Electrical Engineering, Information Technology, or a related field
- Strong understanding of IoT technology and its applications
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively as part of a team
- Strong problem-solving and analytical skills
- Proficient in Microsoft Office and other productivity software
