What are the responsibilities and job description for the Wholesale Sales Professional position at TOV Furniture?
About Us
TOV Furniture is a dynamic and innovative company that prides itself on its commitment to customer satisfaction and employee development.
We are seeking a highly motivated and experienced Wholesale Account Manager to join our team in Jamestown, North Carolina.
As a key member of our customer service team, you will be responsible for developing and maintaining strong relationships with wholesale partners, ensuring timely and efficient order processing, and providing exceptional customer service.
- Build and maintain strong relationships with wholesale partners, ensuring smooth order processing and exceptional customer service.
- Handle all customer needs, including order processing, adjustments, and issue resolution.
- Manage incoming calls, providing timely and professional support.
- Mentor junior staff to enhance team efficiency.
- Coordinate with internal and external teams to address customer needs and ensure seamless operations.
What We're Looking For
We are looking for a talented individual who possesses strong communication skills, problem-solving abilities, and a passion for delivering exceptional customer service.
Benefits
We offer a comprehensive range of benefits, including health insurance, life insurance, 401K match, paid vacation time, and a stocked pantry.
