Demo

Human Resources Specialist / Manager

Tower Communications Expert Careers
Willowbrook, IL Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/4/2025

Job Description

Job Description

Description :

Tower Communications Expert (TCE) is a leader in the telecommunications industry offering top quality telecommunication services for our customers. We construct, service, and maintain telecommunications towers and install, upgrade and maintain other telecommunications solutions including small cells, fiber and microwave. We challenge ourselves every day to exceed industry standards for safety, quality, performance, and customer service. We continuously improve ourselves through training, innovation, and our relentless drive to keep people connected.

Job Purpose

The Human Resource Specialist designs and delivers the end-to-end HR function & shapes the team member experience. The scope of the role includes recruitment and onboarding, team member relations, learning and development, HR policy & practice development, shaping and nurturing our culture and performance management. Though this isn’t a ‘follow the process’ job, it requires a commercial mindset, constantly improving how we do things and helping ensure we have the right team working together effectively to achieve our growth plans, all whilst delivering a great team member experience and maintaining compliance with applicable employment law and regulations.

We are looking for a detail oriented professional with excellent communication skills, a strong understanding of HR best practices, and the ability to collaborate effectively with team members at all levels from field crew to leadership. Your expertise will contribute to maintaining a positive, safe work environment and ensuring compliance with employment law and regulations. If you are passionate about fostering team member engagement, driving organization growth and contributing to the success of our company, we’d love to learn more about you.

What you’ll be doing day to day

  • Recruitment and Onboarding : everything from understanding the business and role needs through attracting and screening candidates, conducting interviews, and leading the onboarding process to deliver a great candidate and new hire experience.
  • Team Member Relations : Handling team member inquiries, addressing conflicts and fostering positive relationships within the organization. From time to time it may also involve supporting team members through scenarios like injury management, return to work plans or flexible work accommodations.
  • Performance Management : Implementing performance evaluation processes, providing guidance to managers on performance-related issues, and facilitating improvement plans.
  • Team Member Engagement : Developing initiatives to enhance team member engagement, satisfaction, and retention, such as recognition programs and surveys.
  • Workforce Planning : Contribute to planning our workforce needs, including the number of roles we have and also the skills and capabilities needed for the future.
  • HR Data & Reporting : Configure and manage our HRIS (Paylocity), ensuring accurate and up to date team member records, efficient HR processes, and generating reports & insights to help continuously improve our practices.
  • Learning and Development : Evaluating training needs, coordinating training programs and facilitating professional development opportunities.
  • Compensation and Benefits : Administering compensation and benefits programs, including salary reviews, and insurance benefits.
  • Policy and Procedure Development : Developing and implementing HR policies and procedures, ensuring compliance with employment laws and regulations.
  • Compliance : Ensuring compliance with labor laws, regulations, and industry standards.

Requirements :

Required experience & skills :

  • Minimum 3 years experience in human resources, preferably in generalist roles, but may consider specialist roles. Experience in telecommunications construction or related industries is preferred.
  • Strong knowledge of human resource principles, practices, and employment law in the US is essential.
  • Excellent verbal and written communication skills with different stakeholders including team members, management, and external stakeholders.
  • Strong interpersonal skills to handle team member relations, resolve conflicts, and build positive relationships within the organization.
  • Ability to foster an inclusive work environment and ensure fair and equitable practices.
  • Critical thinking and creative problem solving to solve complex HR matters.
  • Handle confidential information with discretion.
  • Strong organization and time management skills to deal with multiple tasks, deadlines, and priorities.
  • Ability to deal with sensitive information and must adhere to high ethical standards.
  • Maintaining confidentiality, fairness, and integrity..
  • A bachelor’s degree in human resources, or a related field, or 3 years of experience in Human Resources.
  • Preferred experience & skills :

  • Telecommunications Construction or related industry experience is a big plus.
  • Bilingual in Spanish a plus.
  • Prior experience with Paylocity HRIS or other similar HR software systems and tools.
  • Not required but may be advantageous to be a certified Professional in Human Resource (PHR) OR The Society for Human Resource Management Certified Professional (SHRM-CP). More important than the certification is knowing how to find what you don’t know and having a network and resources to support you to continue to learn and grow.
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