What are the responsibilities and job description for the Guest Service Attendant Supervisor position at Tower Health?
The Guest Services Attendant Supervisor leads a team responsible for assisting patients and visitors with visitor management, authentication, identification, and wayfinding within a healthcare environment. The supervisor ensures that guest services operations run smoothly, and that staff are trained and well-prepared.
The role is responsible for coordinating and scheduling team functions and the development and implementation of team policy and procedure. This position is essential to creating a welcoming and safe environment in healthcare settings.
Full Time Day Shift Position, weekend and holidays required.
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Education Requirements
- Completes and maintains all competencies and trainings as required for role.
- High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
- Relevant Experience
- BLS Certification
- Accountable for maintaining workplace safety
- Analytical Skills
- Change Management
- Collaborative Skills
- Computer Skills to include use and navigation
- Customer Service Skills
- Delegation Skills
- Detail Oriented
- Epic Proficiency
- Excellent Communications Skills
- Excellent Interpersonal Skills
- General Clerical Skills
- Good Reasoning Skills
- Leadership Skills
- Listening Skills
- Microsoft Office Applications
- Multi Line Telephone Operational Skills
- Multitasking
- Negotiation Skills
- Organizational Skills
- Problem Solving Skills
- Strategic Thinking
- Strong Team Player
