What are the responsibilities and job description for the Supervisor IT Applications - ServiceNow position at Tower Health?
The Supervisor IT Applications is responsible for day to day management of a team of employees and leveraging the talent of staff to implement, support, and optimize IT systems to meet the needs of the organization.
This position partners closely with the Director and other IT leaders with focus on individual team members, including creating objectives, assigning and prioritizing work tasks, and mentoring team members.
In this role, you will oversee over a dozen team members who support ServiceNow, HL7 interfaces, Application Development, and SharePoint. With ServiceNow specifically, you will drive release planning, review, prioritization, and help continue to evolve the product and release methodology.
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Qualifications
Education Requirements
- 4 year Bachelor's Degree - OR - combination of relevant education & experience may be considered in lieu of Bachelor's Degree
Experience
- Relevant IT applications experience with ServiceNow is required.
Required Skills
- Analytical Skills
- Customer Service Skills
- Delegation Skills
- Detail Oriented
- Excellent Communications Skills
- Excellent Interpersonal Skills
- Leadership Skills
- Listening Skills
- Microsoft Office Applications
- Organizational Skills
- Prepare & Give Presentations
- Problem Solving Skills
- Service Orientation
- Strong Team Player
Overview
Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.
Salary : $70,800 - $89,600
