Learning Management System Coordinator

Welcome to Tower EV 

Learning Management System Coordinator

We are delighted to have you show an interest in joining our team as an Learning Management System Coordinator at Tower EV. We are dedicated to revolutionizing transportation by providing premium eco-friendly ride-sharing services to our customers. Our commitment to excellence, safety, and customer satisfaction sets us apart in the industry.

About the Role: The Learning Management System Coordinator is instrumental in managing the Learning Management System to ensure the seamless delivery of training content to all TowerEV employees. This role involves a range of administrative responsibilities, such as processing, reviewing, and organizing training materials. Reporting to the Human Resources Director, the LMS Coordinator will collaborate with multiple departments to ensure all training programs align with company objectives.

Job Title: Learning Management System Coordinator

Department: Human Resources

Reports to: Human Resources Manager

Hourly Rate: $22

Key Responsibilities:

• Content Development and Management
• Develop and maintain training materials, presentations, and documents
• Review, edit, and update course content for clarity, accuracy, and consistency
• Organize and manage historical training content for easy access
• Uploading and organizing training content and materials
• Ensuring the LMS content is up-to-date and properly categorized
• Maintain uniformity in branding across all courses and any materials that are created
  
  

• LMS Administration and User Support
• Oversee the administration of the LMS system
• Managing user accounts, course enrollments, and learning pathways
• Provide user support, troubleshoot technical issues, and respond to LMS-related inquiries
• Track and report on employee training progress and completion rates to relevant stakeholders
  
  

• Collaboration and Special Projects
• Assist in developing new learning initiatives and participate in special projects
• Collaborate with subject matter experts and department leaders to ensure training content aligns with company goals and standards
• Collaborate with all departments to develop coursework as directed by department leads
• Perform additional tasks as needed to support learning and development initiatives
  

General Skills & Qualifications:

• Strong Leadership and team management skills
• Excellent problem-solving abilities with a focus on continuous improvement in learning
• Ability to work in a fast-paced environment and adapt to unpredictable situations
• Handle interacting with various team members on a daily basis
• Experience in administration is preferred
• Strong communication and organizational skills
• Must have an active driver’s license and be approved on the company’s insurance
• Proficiency in English, including reading, writing, speaking, and listening
• Able to lift up to 50 pounds without assistance as needed
  
  

Benefits:

• Medical, dental, and vision benefits are provided through Thatch’s ICHRA, starting on the 1st of the month following 60 days of employment
• Paid time off is accrued weekly from the first week of work but cannot be used until after completing 90 days of employment. Eligible employees are required to provide ample notice and get HR/Managerial approval prior to using paid vacations
• $40 personal phone reimbursement eligibility depending on position will be issued monthly
  
  

Communication Channels:

• Email; a towerev, towermobility, or towerwav email will be assigned to you
• Dialpad; for making outward calls or receiving inward calls based on department
• Microsoft teams; for internal communication between employees
  
  

Technology:

• Stay updated on technological advancements and utilize company tools and resources effectively
• Preferred general knowledge on all Microsoft Applications including, but not limited to, Microsoft Teams, Microsoft Word, and Microsoft Excel
• General Knowledge of the Uber Application, and its functions
• General to Proficient knowledge of ADP depending on job position
• Be able to quickly learn new apps, software, and dashboards adopted and used within the company
• Abide by the company’s cybersecurity policies
  
  

Additional Duties:

• Adhere to Tower’s policies and procedures as indicated in the Employee Handbook
• Work in a safe and effective manner
• Perform duties as workload necessitates
• Maintain a positive and cooperative attitude
• Communicate regularly with team members or higher management about work related topics depending on the issues
• Demonstrate efficient time management skills
• Demonstrate regular and reliable attendance and punctuality
• Meet applicable productivity standards
• Complete all other duties as assigned by TowerMobility
  
  

Additional Information:

• Employees must have reliable transportation to and from the workplace
• Schedules are malleable and may be subject to change. Please check in with Management regarding any changes
• This outline is not intended to be all-inclusive of employee’s duties and responsibilities as they may change on the discretion of TowerMobility
  
  

It is the policy of TowerMobility to provide equal employment opportunities to all applications without regard to race, color, creed, religion, sex, gender, pregnancy status, gender identity, gender expression, national origin, citizenship, age ancestry, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, reproductive health care decision make, military or veteran status or any other characteristic protected by federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, and compensation. In addition, TowerMobility will provide reasonable accommodations for qualified individuals with disabilities.

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