What are the responsibilities and job description for the Dispatcher/Customer Service Rep position at TowMasters?
Towmasters is a full service tow truck company and auto dealership servicing Northern Louisiana and the surrounding area. We are in search of a pro-active, energetic candidate that has integrity and a willingness to learn and grow.
Responsibilities include, but are not limited to:
- Manage client calls and requests, then dispatch tow trucks
- Greet clients and partners upon entry and guide them through various processes and procedures
- Release vehicles
- manage vehicle claims processes
- utilize dispatch software system
- cash management
- commercial account management
- recordkeeping
Skills:
- customer service skills
- cash management
- dispatch experience necessary
- auto experience, preferred
- project management
- eloquence
- professionalism
- risk management
- Microsoft office
- timeliness
- non-smoking environment
Job Type: Full-time
Pay: From $12.00 per hour
Schedule:
- 8 hour shift
Application Question(s):
- What is your typing speed?
- On a scale of 1-10, with 10 being best, how familiar are you with Adobe?
- On a scale of 1-10, with 10 being best, how familiar are you with Microsoft Excel?
- Are you able to work between the hours of 8am - 5pm on Saturday?
- Are you able to work between the hours of 8am - 5pm on Sunday?
- Do you work well under pressure?
- Do you have an issue reporting to work on time?
Experience:
- Microsoft Office: 1 year (Required)
- Dispatch: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $12