What are the responsibilities and job description for the Part Time Customer Service Assistant position at Town of Andover?
Under the general supervision of the Town Clerk, and in concert with the Assistant Town Clerk, assist the office staff in providing excellent customer service to residents and colleagues. Generally, we are seeking a capable, professional, and personable colleague who will (1) complement the office’s collegial culture, (2) competently provide administrative support, and (3) enthusiastically embrace tasks that help the team operate productively.
1. Explanation of office policies, regulations and procedures, including restrictions or requirements that apply in individual situations.
Knowledge of standard office procedures, practices, forms and equipment; dexterity and accuracy in operating computer keyboards and other standard office machines.
Ability to interact effectively and pleasantly with a wide variety of individuals, including residents, colleagues, outside professionals, and members of the public.
Ability to understand, select, and perform basic mathematical calculations efficiently and accurately.
Ability to perform multiple tasks and deal effectively with interruptions.
Ability to perform detailed work accurately and with dispatch.
Education and Experience
Duties require two years of administrative or business school with knowledge of office administration, administrative practices, record keeping, and automated office systems and procedures; 2-3 years of related experience; or any equivalent combination of education and experience.
PHYSICAL ELEMENTS
FLSA Status: Non-exempt
Grade: IE-12
Standard Work Week: 15-20 hours
Job Code: 6269
Risk Code: 8810
Salary : $27 - $33
