PROGRAM SUPPORT: WEB CONTENT SPECIALIST

Summary

Essential Functions

Responsibilities:

Content Creation and Management:
Write, edit, and optimize web content, including text, images, and multimedia elements, to enhance user experience, engagement, and accessibility.

Content Review and Quality Assurance:
Review and proofread content for accuracy, clarity, and compliance with content strategy and guidelines.

Stakeholder Communication:
Communicate regularly with internal stakeholders and external vendors to gather content requirements and provide updates on project progress.

Documentation and Guidelines:
Create content guidelines and approval processes to ensure consistency and quality across all web pages.

Project Management Assistance:
Assist in the planning and execution of the website redesign project, ensuring that content-related tasks are completed on time and to a high standard.

Minimum Qualifications

• Bachelor's degree (or progress towards degree) in Communications, Journalism, Marketing, or a related field
• 1-2 years’ experience in writing for the web and digital content creation, preferably in a government or public sector setting.
• Excellent writing and editing skills, with the ability to produce clear, concise, and engaging content.
• Some familiarity with content management systems (CMS) and web publishing tools, experience with Granicus is a bonus
• Knowledge of SEO best practices and web accessibility standards.
• Experience with user testing and content optimization.
• Excellent organizational and project management skills, with the ability to manage multiple tasks and meet deadlines.
• Strong communication and interpersonal skills, with the ability to work effectively with a diverse range of stakeholders.