Aquatics Supervisor

Aquatics Supervisor

Areyou passionate about aquatics and ready to make the next splash in yourcareer? The Town of Concord's Recreation Department, is seeking a dynamicand experienced Aquatics Supervisor to assist in leading our aquatics team andprograms!

Inthis role, you will assist in overseeing the planning and management of avariety of engaging aquatic programs, including swim lessons, competitiveswimming, aquatic fitness, and family swim activities. You'll ensure safetyacross all facilities by managing lifeguard teams and maintaining compliancewith state health and safety standards. Leading a team of dedicated staff, youwill foster a culture of teamwork and excellence, while collaborating onfacility maintenance, special events, and shaping the future of aquaticservices in our vibrant community.

TheConcord Recreation Department's mission is to support and promote communitythrough wellness and play. With a team of 16 full-time employees and over 150part-time seasonal employees, we are proud to serve as a regional leader inmunicipal recreation services. Our team offers innovative and expansiveprograms and events year-round for people of all ages, abilities, andbackgrounds. Employees of the Recreation Department receive free memberships tothe Beede Swim and Fitness Center, significant discounts to childcare programsincluding summer camp and preschool, as well as generous discounts to otheryear-round program offerings.

Starting salary range : $71,572.80 - $85,536.12 / yr;depending on qualifications. This is a afull-time position with a complete benefits package.

Applicationswill continue to be accepted until filled. Allapplications will be reviewed and the most highly qualified candidates will beinvited to one or more interviews and / or other assessments. Applicants will benotified of their standing in the process as soon as a decision has been maderegarding their individual application.

Appointment of the final candidate will becontingent upon the results of pre-placement conditions including criminal,motor vehicle and credit record checks, a physical exam, and a drugscreening. Costs for these pre-placementrequirements will be borne by the Town.

The Town of Concord, MA is an EEO Employer. We value diversity and welcome candidates ofall backgrounds to apply.

Department :

Human Services / Recreation Division

Salary Grade : Reports To :

Aquatics Manager

FLSA Status : Exempt

Appointed By : Town Manager

Date : December 2024

GENERAL SUMMARY :

Under the general supervision of the Beede Swim & Fitness Center's Aquatics Manager, the Aquatics Supervisor plays a critical role in both the development and management of aquatic programs and safety services. This position oversees swim programs, aquatic fitness, and safety operations at multiple sites, including Beede Swim & Fitness Center, Emerson Pool, and White Pond Beach, ensuring efficient program operations and adherence to safety standards. Performs varied and responsible duties requiring a thorough knowledge of aquatic operations and the exercise of judgment and initiative in completing tasks, particularly in situations not clearly defined by precedent or established procedures. Incumbent is called upon to handle a significant amount of details, each varying from the other in substance and content, requiring the incumbent to approach the workload with flexibility.

ESSENTIAL JOB FUNCTIONS :

External and internal applicants, as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

Plan, oversee, and manage all swim programs, including but not limited to swim lessons, fitness, therapy, adaptive aquatics, and special events, ensuring compliance with state regulations and safety protocols.

Supervise and coordinate lifeguard staff and ensure proper lifeguard practices are followed across all sites, including facilitating regular in-service training and emergency drills in line with American Red Cross guidelines.

Manage the daily operations of the aquatic facilities, including pool maintenance, water quality testing, and ensuring compliance with safety equipment standards (e.g., life jackets, rescue equipment, AEDs).

Work collaboratively with other Aquatic Supervisors to strengthen operations, ensuring the safety and programmatic needs of all pools and aquatic locations are met.

Recruit, train, schedule, and evaluate program staff, lifeguards, and volunteers, ensuring compliance with state and local regulations, including CORI and SORI checks.

Assist in creating and managing budgets for aquatics programs and safety services, providing monthly reports to the Recreation Commission.

Develop, maintain, and update content for program guides, websites, and social media to promote services and inform the public. Respond to public inquiries, resolve complaints, and provide excellent customer service to all patrons.

Monitor and maintain safety equipment, such as first aid kits, emergency call boxes, and safety signage, ensuring they are stocked, operational, and accessible. Conduct routine inspections of aquatic facilities and equipment to ensure compliance with safety and health standards, including pool chemical levels and emergency systems, and implement necessary improvements or risk mitigation strategies.

Provide leadership to the aquatics team, fostering teamwork, collaboration, and a commitment to delivering excellent customer service.

Leads the aquatics team in a spirit of cooperation and teamwork ensuring that Concord Recreation's goals, philosophies, and objectives are met.

Works evenings and weekends as necessary to effectively coordinate, supervise, and monitor programs and staff.

Performs special projects and related responsibilities as initiated and requested.

Performs other related duties as required, directed or as the situation dictates.

Regular attendance at the workplace is required.

SUPERVISORY RESPONSIBILITY :

Provide functional oversight to aquatic program and safety service staff and volunteers. Carries out supervisory responsibilities in accordance with Concord's policies and applicable laws. Responsibilities may include interviewing, training, and recommending the hire of employees; planning, assigning, and directing work; assisting with performance management; helping to address complaints and resolve problems.

EDUCATION, EXPERIENCE & SPECIAL REQUIREMENTS :

Bachelor's Degree in Recreation & Leisure Studies or a related field with at least three years of progressively responsible experience in aquatic management and program development, or any equivalent combination of education and experience.

American Red Cross Water Safety Instructor certification required. American Red Cross Water Safety Instructor Trainer, preferred. Required within 6 months.

American Red Cross Lifeguard certification is required. American Red Cross Lifeguard Instructor, preferred. Required within 6 months.

Certified Pool Operator, preferred. Required within 3 months.

Possession of a valid driver's license, with the right to operate vehicles in Massachusetts.

KNOWLEDGE, SKILLS & ABILITIES :

Knowledge of Commonwealth of Massachusetts Department of Public Health Minimum Standards for Swimming Pools (State Sanitary Code : Chapter V).

Comprehensive knowledge of the principles and practices of recreation and aquatic management; considerable knowledge of all activities that comprise aquatic programming and aquatic safety services. Ability to delegate work and multitask in a fast-paced environment.

Strong leadership, collaboration, and the ability to handle varied responsibilities in dynamic and often high-pressure situations.

Comprehensive knowledge of aquatic safety practices, recreation management, and the regulations governing public swimming facilities.

Excellent customer service skills and the ability to communicate effectively and tactfully with patrons of all ages, co-workers, departments, officials, and other agencies, while enforcing facility rules and organizing people and programs efficiently.

Competency using computer systems and ability to learn automated registration systems.

WORKING CONDITIONS & PHYSICAL DEMANDS :

External and internal applicants, as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act, must be able to perform the physical demands (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

Work is performed in an aquatics facility and under pool facility office conditions. Some work is performed outdoors in camp / outdoor pool environment; work includes exposure to various weather conditions and pool chemicals. Noise may be moderate to loud at times.

Regularly required to stand, walk, swim, crouch, stoop and sit; may spend a large portion of shift standing and / or walking. Must be able to manipulate objects, tools or controls and common office / pool objects. Frequently lifts and / or moves objects weighing up to 30 pounds such as equipment, supplies and chemicals. Vision and hearing at or correctable to normal ranges.

Operates computer, printer, video display terminal, calculator, telephone, copier, facsimile machine and all other standard office equipment requiring eye-hand coordination and finger dexterity. Balancing, crouching, grasping, pulling, reaching and stooping may also be required.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.

Salary : $71,573 - $85,536