What are the responsibilities and job description for the Utility Billing Specialist position at Town of Eagle?
About the Role
We are seeking a highly detail-oriented and customer-focused professional to join our team as Utility Billing Specialist. As part of our utility billing and accounting operations, you will oversee the Town's utility billing processes, ensuring accurate and efficient financial operations.
Key Responsibilities:
- Manage utility billing operations for water, sewer, and trash collection services
- Process account openings, closings, and property transfers while maintaining accurate records
- Troubleshoot billing discrepancies and resolve customer inquiries with professionalism and efficiency
- Monitor and process various payment methods, including online, ACH, credit card, cash, and check payments
Requirements:
- Bachelor's degree in accounting, finance, or a related field (preferred)
- 3-5 years of accounting, finance, or billing experience
- Strong proficiency in Excel, database management, and financial software
About Us
The Town of Eagle is committed to providing exceptional service to our community while fostering a culture of collaboration, innovation, and excellence.
