Utility Billing

Job Description

We are committed to providing exceptional service to our community while fostering a culture of collaboration, innovation, and excellence.

The Utility Billing & Accounting Specialist II will oversee the Town's utility billing operations, cash receipting, and various accounting functions. This role plays a crucial part in tax administration, short-term rental compliance, and real estate transfer assessment tracking.

• Manage utility billing operations (water, sewer, and trash collection) and ensure accurate and timely customer invoicing.
• Process account openings, closings, and property transfers while maintaining accurate records.
• Troubleshoot billing discrepancies, coordinate meter readings, and resolve customer inquiries with professionalism and efficiency.
• Monitor and process various payment methods, including online, ACH, credit card, cash, and check payments.
• Work closely with Public Works and Finance teams to enhance utility billing processes.
• Serve as the primary liaison with external billing vendors to ensure seamless operations.

Accounting & Financial Management

This role involves accurately recording daily revenue collections and reconciling cash receipting to the general ledger. It also includes processing and tracking payments while ensuring compliance with financial policies and procedures.

• Accurately record daily revenue collections and reconcile cash receipting to the general ledger.
• Process and track payments while ensuring compliance with financial policies and procedures.
• Assist with accounts payable, verifying and coding invoices related to utility services.
• Compile and analyze key financial reports, supporting data-driven decision-making.
• Prepare and maintain year-end accruals and financial documentation for audits.

Tax & Short-Term Rental Administration

This role involves collecting, analyzing, and reporting sales tax, lodging tax, tobacco tax, and marijuana tax data. It also requires proactive communication with short-term rental operators to ensure proper tax registration and compliance.

• Collect, analyze, and report sales tax, lodging tax, tobacco tax, and marijuana tax data.
• Proactively communicate with short-term rental operators to ensure proper tax registration and compliance.
• Send reminders, process payments, and enforce penalties for late tax submissions.
• Monitor online rental platforms to identify unregistered short-term rental properties.

Real Estate Transfer Assessment (RETA) Management

This role involves tracking and reconciling RETA payments with Eagle County Sales Reports. It also requires working closely with title companies to ensure timely collection and reporting.

• Track and reconcile RETA payments with Eagle County Sales Reports.
• Work closely with title companies to ensure timely collection and reporting.

Requirements

This role requires a Bachelor's degree in accounting, finance, business administration, or a related field. The ideal candidate will have 3-5 years of accounting, finance, or billing experience. Strong proficiency in Excel, database management, and financial software is essential.

• Bachelor's degree in accounting, finance, business administration, or a related field.
• 3-5 years of accounting, finance, or billing experience.
• Strong proficiency in Excel, database management, and financial software.

Skills & Competencies

This role requires excellent customer service and communication skills. The ideal candidate will be able to manage multiple tasks with accuracy and efficiency, possess strong analytical and problem-solving abilities, and have a high level of integrity and professionalism.

• Excellent customer service and communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks with accuracy and efficiency.
• Detail-oriented with a high level of integrity and professionalism.