What are the responsibilities and job description for the Programmer/Systems Analyst position at Town of East Hartford?
The Town of East Hartford is in search of the perfect candidate for their Programmer Systems/Analyst role. This position mainly involves providing continuous technical support for the Town's databases and applications, as well as occasionally assisting with IT operational tasks.
SUPERVISION RECEIVED:
Works under the general direction of the Information Technology Manager and/or Chief Information and Security Officer.
In the Town of East Hartford, we don't just accept difference — we celebrate it, support it, and thrive on it for the benefit of our employees, residents, and community partners. The Town of East Hartford is proud to be an equal-opportunity workplace.
- Maintains, modifies, and monitors operation of municipal Database and application servers to ensure optimal performance and integrity, including configuration, management, documentation, capacity planning, performance tuning, systems automation, and routine maintenance.
- Works with key staff across all divisions to identify needs of users and staff around application needs
- Provides training and technical assistance with end users and staff to support software use as necessary
- Researches, Evaluates, and provides critical input into new software
- Performs routine and non-routine testing of primary and redundant systems connected with various Town run applications
- Patches and maintains supported applications, aids in windows patching as required
- Supports integrations between on-premises data sources and cloud-based software
- Supports development of cloud-hosted applications including but not limited to: Microsoft 365 apps, ERP applications and similar business systems run through the municipality
- Aids in software configurations for applications supported
- Writes reports against Town software packages using SQL and/or vendor tools
- Supports user adoption of report writing tools where available to create organizational sustainability through training
- Supports cloud hosted software for data integrations and system turn up
- May aid in hardware and software upgrades throughout enterprise as required
- Has primary responsibility in operation of Public Safety systems design, operation, and maintenance and works closely with Technology Specialists to ensure maximum cross training
- Other tasks as assigned by IT Manager or CISO adjacent to above
- Considerable knowledge and experience in database fundamentals including but not limited to queries, performance tuning, installation/configuration/management
- Considerable knowledge of SQL server uses and operations
- Knowledge of modern and relevant automation and integrations tools (including PowerShell Scripting for windows server and capabilities of API's)
- Knowledge of and ability to work with cloud tool for integration work between on and off premise systems via modern and legacy methods (API or flat file exchanges)
- Considerable knowledge and experience in Desktop and Server Operating systems such as Windows (Server and desktop levels) and linux
- Knowledge and understanding of methods and procedures in Server and PC support
- Experience debugging and modifying legacy applications written in MS Access
- Strong organizational skills
- Strong oral and written communication skills
- Strong interpersonal skills
Salary : $75,551 - $91,835
