What are the responsibilities and job description for the Human Resources Director position at Town of Hanover, NH?

This position is responsible for directing the town’s human resource management operations.

Manages the department budget; reviews and approves expenditures and the payment of bills and invoices.

Manages the recruitment and hiring of town staff in collaboration with department leaders and managers; drafts and/or reviews and approves all job postings and advertising; oversees a centralized job application process, related recordkeeping, and correspondence with applicants; provides guidance to departments regarding interview questions and candidate selection criteria and actively participates in interviews as necessary; conducts and/or supervises reference and background check for all new hires; approves starting salaries; drafts or approves offer letters to ensure conformity with state wage and hour laws.

Develops and recommends to the Town Manager for Select Board approval new and revised personnel policies and procedures to ensure compliance with state and federal laws; coordinates the development process with department heads, the Town Manager, and the town’s legal counsel.

Conducts or helps procure human resources and job-related trainings for supervisors and employees, including any required by law or policy.

Manages employee leave programs, including FMLA, disability and workers’ compensation; reviews and approves special leave requests in consultation with department heads and Town Manager; updates town policies and administrative procedures to ensure compliance with legal requirements; drafts and/or approves correspondence to employees, medical providers and others. Manages and administers reasonable accommodation process pursuant to the Americans with Disability Act.

Manages and administers the employee flexible benefits program; recommends changes as needed to help ensure quality, cost effectiveness and affordability, and efficiency of administration; addresses benefits-related inquiries from employees and retirees; coordinates with third-party vendors/administrators to resolve town or employee complaints or concerns; adopts new policies or procedures to ensure compliance with federal laws and regulations; manages and administers annual IRS and other reporting mandated by the federal Affordable Care Act (ACA).

Represents the town and/or advises and supports the town’s designated representative in labor and employee relations matters; recommends contract changes or additions; advises department heads and supervisors on contract interpretation and enforcement, dispute resolution, performance management and corrective action issues; communicates with union leadership, facilitates labor management meetings, informally mediates conflicts, and promotes fair and consistent labor relations practices.

Conducts and/or manages mandatory investigations of employee complaints of workplace discrimination or harassment.

Manages compliance with federal and state equal employment opportunity and anti-discrimination laws in the recruitment, hiring, compensating, promoting, disciplining and terminating of employees.

Manages the employee classification and compensation system; reviews, drafts and updates job descriptions; analyzes and determines appropriate pay grade for new or existing positions; recommends pay grade, equity or market adjustments; ensures system integrity through periodic third-party reviews.

Responds to employee inquiries and complaints regarding the terms and conditions of employment and facilitates the informal resolution of complaints and disputes.

Maintains personnel files, records and databases; ensures compliance with federal and state law.

Oversees the intake and administrative processing of worker’s compensation claims and related data; collaborates with carrier on oversight of complex cases; testifies at hearings as may be appropriate.

Provides guidance to departments on occupational health and safety best practices and collaborates with department leaders in developing policies specific to certain occupations and job duties. Serves on Joint Loss Management Committee.

Develops, oversees, and administers Town-wide policies in response to public health emergencies, e.g., pandemics, in collaboration with the Town Manager, Town Health Officer, and other public health officials.

Provides administrative and budget supervision of the Community Nurse and General Assistance positions and programs; serves as primary liaison to Hanover Community Nurse Advisory Committee.

Knowledge and level of competency commonly associated with the completion of a bachelor's degree in a course of study related to the occupational field. Graduate education in human resources management, law, or other related field and/or SHRM-CP or SCP Certification desirable.

Experience sufficient to thoroughly understand the diverse objectives and functions of the department to direct its operations and collaborate effectively with Town leaders, other department heads, and employees at all levels within the organization to meet the needs of a diverse and multi-faceted workforce, usually interpreted to require at least three to five years of related experience.

OR equivalent combination of education and experience required to succeed in performing all major job duties.

Knowledge of human resources management principles, practices and procedures including those related to benefits management, employee compensation, and employee and labor relations.

Salary : $97,746 - $149,003

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Human Resources Director