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POLICE RECORDS SPECIALIST

Town of Hope Mills
Hope Mills, NC Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 3/13/2025
Under general supervision, performs specialized police records work with respect to the processing, indexing and filing of police manual and computer records; performs administrative support for the department; greets visitors and answers phone calls from the public, handling queries and receiving complaints over the phone and in person; performs related work as required.Qualified candidates should possess the ability to perform the following essential functions, with or without reasonable accommodation:
  • Serves as the agency’s primary Division of Criminal Information (DCI) operator performing all DCI transactions
  • Performs clerical work including typing, proofreading, filing, coding, checking and recording information and records
  • Checks and tabulates statistical data and other activity summaries
  • Processes, arranges, and files manual and computer police records according to established routine and sequence, such records will include criminal investigative files, arrest reports, citations and warning tickets, criminal and traffic inquiries, investigative documents and others as required
  • Serves as department’s public-facing, first point of administrative contact assisting the public and other agencies and providing and receiving information and directing inquiries to the proper destinations
  • Answers telephones, relays messages, receive and refer complaints, provide a variety of information regarding department procedures
  • Makes copies of records and reports to various personnel within the police department and for insurance companies
  • Performs other related duties as required
Minimum Required Qualifications
Education and Experience:
  • High school diploma or GED and minimal experience in general clerical and data entry work, or equivalent combination of education and experience. 
  • Possession of or ability to acquire D.C.I. certification within one year of hire
  • Must pass all pre-employment background and drug tests


Knowledge, Skills and Abilities

  • General knowledge of modern police record keeping procedures and practice.
  • General knowledge of police forms, terminology, and records
  • General knowledge of police programs, policies and procedures

  • Ability to perform a considerable volume of detailed record work

  • Ability to maintain files

  • Ability to type accurately and at a reasonable rate of speed

  • Ability to operate general office and data entry equipment

  • Ability to follow written and oral directions; ability to establish and maintain effective working relationships with coworkers and the general public

Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This is a fast-paced, sometimes high-pressure environment, during recreation events. 

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job in compliance with Americans with Disabilities Act (ADA) requirements. On a case-by-case basis, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the ability to sit or stand for extended periods, with irregular hours including evenings and weekends. Must be able to safely lift 25 pounds and occasionally up to 50 pounds.

Equal Employment Opportunity / Affirmative Action
The Town of Hope Mills is dedicated to equality of opportunity. Accordingly, we do not practice or condone discrimination, in any form, against employees or applicants on the grounds of race, creed, color, national origin, religion, sex, age, pregnancy, political affiliation or mental or physical abilities except where physical or mental abilities, sex, or age are legitimate occupational qualifications. We are subject to, and comply with, the Americans with Disabilities Act.

Overtime Compensation Agreement

Consistent with the provisions of the Fair Labor Standards Act, it is the town’s policy to compensate non-exempt employees for overtime work with compensatory time off or overtime pay. As part of the acceptance of any offer of employment with the Town, employees in non-exempt positions agree to accept, at the discretion of the town, either compensatory time off or overtime pay, as appropriate compensation for overtime work that may be required to perform as an employee of the Town of Hope Mills.

E-Verify
If employed, you must submit proof of identity and eligibility for legal employment by your third day of work. A list of acceptable documents can be found at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Documents provided must be original. Copies will not be accepted.

Conditions of Employment
Employment with the Town of Hope Mills is at-will and is conditional meaning it may be contingent upon the completion of pre-employment screenings, to include a drug test, criminal history, verification of education and/or employment and professional references.

Salary : $39,820 - $59,730

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