What are the responsibilities and job description for the Front Desk Greeter Town Pool position at Town of North Castle?
About Town of North Castle: Front Desk/ Receptionist/ Greeter for Town Pool
Job Responsibilities:
- Greet pool members/customers when entering or leaving establishments.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Scan membership cards and collect guest fees associated with that member upon arrival
- Enforce all rules, regulations, policies and fees associated with membership, guests and birthday parties.
- Accurately and efficiently operate scanner/cash drawer.
- There will be random cash pickups periodically throughout the day. The Superintendent or Pool Supervisor will be conducting all cash pickups. Correct cash balance should be maintained at all times.
- Accept guest fees in the form of cash only.
- Be knowledgeable of all programs, procedures and events including special events, private swim lessons, group lessons, birthday parties etc.…
- Make sales referrals for birthday parties, swim lessons, private lessons and/or introduce benefits of these programs.
- Obtain guest lists and confirm numbers before Birthday Party rentals
- Answer phones.
- Answer customers' questions, and provide information on procedures or policies. Consult with the Pool Director or Assistant Director if answer doesn’t solve the issue or concern.
- Maintain clean and tidy checkout areas.
- Collect documents for birthday parties and private lessons bookings.
- Direct all problems, complaints or safety concerns brought to your attention to the Pool Director, Assistant Director and/or Pool Supervisor.
- Submit recommendations for supplies, equipment and programs for the following season.
- Keep a Calendar that keeps track of all the days events and bookings
Qualifications:
Front Desk personnel should be at LEAST 18 years old and have completed Freshman Year of College.
Cashier/ receptionist experience preferred but not mandatory
Hourly rate varies based on experience and level of education
Job Types: Full-time, Temporary, Contract
Pay: $17.00 - $24.00 per hour
Shift:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $17 - $24
