Management Analyst - Utilities

Management Analyst (Water Quality Position)
This position will be responsible for developing and maintaining compliance plans and procedures for Drinking Water Quality. 

Examples of duties include:

• Monitor and stay abreast of all laws, codes, rules, regulations, standards, policies and procedures related to Drinking Water Quality.

• Develop various sampling and compliance plans to ensure compliance with all appropriate laws, codes, rules, regulations, standards, policies and procedures related to Drinking Water Quality.

• Research and analyze water quality sampling results to identify trends and areas of concern.

• Administer software programs to ensure proper data storage, reporting, and analysis functionality.
  
  

JOB CLASSIFICATION SUMMARY 

Positions assigned to this class are responsible for performing a variety of semi-skilled technical and program related duties as required to support an assigned/or assigned Town program(s) as assigned. 

DISTINGUISHING CHARACTERISTICS

This is an intermediate level for Professional jobs and is a continuing level for career progression.  Work is designed to provide continued professional work experience, training and development and is focused on the use of specific knowledge of routine functional area to meet requirements and/or performance specifications within assigned discipline. Works independently referring complex issues to more senior professionals.

ESSENTIAL DUTIES

The following are intended to describe core work functions of this classification.  While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town’s needs.

• Monitors and keeps abreast of applicable Federal, state and local laws, codes, rules, regulations, standards, policies and procedures related to assigned programmatic area(s); identifies proposed changes and determines impact; communicates proposed and/or approved changes; monitors and assists in ensuring Town compliance.
• Develops staff reports to Council and other Boards/Commissions; coordinates meetings; develops agendas; and provides information to appropriate internal staff for public posting. 
• Assists with the preparation of budget reports; advises departments and divisions on budget problems, policies, and procedures and assists them in the maintenance of property and budgetary controls. 
• Studies complex operational and/or programmatic problems and makes recommendations on improvements; evaluates recommended changes in organization, policy, and procedures and reports on the merits of the recommendations.
• Researches and responds to inquiries and concerns; serves as liaison between residents and assigned department.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Performs extensive research for special project or assigned programmatic area(s); collects information on operational and administrative problems and performs comprehensive analysis; synthesizes information and makes recommendations on policy issues; prepares comprehensive administrative, operational, and statistical reports or manuals for use by internal and/or external organizations.  
• Prepares quarterly and annual reports applicable to assigned area of responsibility and submits to appropriate internal departments or external agencies; may serve as a liaison between applicable external agencies and the Town.
• Prepares reports of program/division/department activities and trends.
• Attends various meetings to function as a representative for a division/department/Town; may coordinate division/department retreats and on-site trainings; facilitates and speaks at conferences and workshops; prepares and gives presentations.
• Reviews, responds to and resolves a variety of requests or complaints from employees and/or the general public requiring interpretation of regulations, policies and procedures; research background and confer with management and legal counsel to determine the Town’s position on the issue; communicates with parties involved; coordinates/implements solutions to resolve problems.
• Assists in the preparation and administration of division/department budgets; assists in the development, interpretation and administration of department goals, objectives, policies, and procedures.
• Makes presentations to a variety of internal and external stakeholders.
• Responds to requests for information from a variety of agencies, internal departments, and/or external constituents.
• Performs related work as assigned.

MINIMUM QUALIFICATIONS (at job entry)

Education and Experience:  

Bachelor’s Degree from an accredited college or university in Business Management, Public or Business Administration, Political Science, or a related field and 4 years of professional management support experience; or an equivalent combination of directly related education and experience. Master’s Degree preferred and may be substituted for 1 year of experience. 

LICENSING/CERTIFICATION REQUIREMENTS 

KNOWLEDGE

• Municipal administration principles, practices, and procedures;
• Principles, practices and techniques related to professional level oral and written communications;
• Regulations in assigned area of responsibility;
• Operational processes and procedures in assigned are of responsibility;
• Complex mathematical calculations;
• Reading, comprehending and applying complex technical, legal, scientific and other related documents;
• Design principles in assigned area of responsibility;
• Public involvement processes including meeting posting and notices, media, public relations, meeting organization, and open meeting laws;
• Research and statistical methods and techniques used in public administration;
• Project administration;
• Customer service principles;
• Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities;
• Principles and practices in assigned area of responsibility;
• Applicable Federal, state and local laws, codes, ordinances, rules and regulations.

SKILLS

• Planning, organizing, preparing, and presenting information, both verbally and in writing, for various audiences;
• Performing complex integrative mathematical calculations;
• Reading and interpreting complex technical, legal and scientific literature;
• Administering contracts;
• Listening and communicating effectively and tactfully with various audiences;
• Exercising resourcefulness when addressing and resolving problems;
• Making complex decisions and interpretation in accordance with established rules, policies and procedures;
• Researching, analyzing, and preparing information and/or recommendations;
• Maintaining confidentiality and exercising good judgment in handling sensitive information;
• Analyzing complex data, drawing logical conclusions and make sound decisions and recommendations based on findings;
• Interpreting, applying and explaining applicable Federal, state and local laws, codes, ordinances, rules and regulations;
• Using computers and related software applications;
• Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.

OVERALL PHYSICAL STRENGTH DEMANDS:

PHYSICAL DEMANDS:

Note: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation.

MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE:

ENVIRONMENTAL FACTORS:

PROTECTIVE EQUIPMENT REQUIRED:

None

NON-PHYSICAL DEMANDS:

PRIMARY WORK LOCATION:

Salary : $77,251 - $112,013