P/T RECREATION SUPERVISOR (RECC)

JOB SUMMARY

Under direct supervision of the Facility Manager, performs duties related to the daily operations of the Rollins Edwards Community Center. This includes, but is not limited to, greeting guests, members, and program participants in a friendly and welcoming manner, checking members into the facility, handling membership and program registration transactions, opening and closing the facility, all duties associated with front desk operation, managing concession stand operations, cleaning equipment and ensuring a clean and safe environment. 

Shifts can vary in length. Hours are Monday – Thursday 8:00am – 9:00pm, Friday 8:00am – 9:00pm, Saturday 8:00am – 6:00pm, Sunday – 12:00pm - 6:00pm. Hours are subject to change based on facility rentals or special events.

ESSENTIAL JOB FUNCTIONS

• Open and close facility according to schedule, programs, special events and facility rentals.

• Oversee and carry out various day-to-day facility functions for the Rollins Edwards Community Center. 
• Acquire working knowledge of Rollins Edwards Community Center procedures.

• Greet guests, members, and program participants in a friendly and welcoming manner.
• Check in members and program participants.
• Handle membership, day pass, program, and facility registration transactions, recording all transactions in software program and balancing cash drawer at the end of shift.
• Supervise facilities (gymnasium, multipurpose rooms, wellness center, fitness room, pavilion, and outside areas) that are in use during programs.

• Provide and interpret detailed information to all inquiries regarding fees, special programs, facility rental information and procedures for the Rollins Edwards Community Center as well as other programs offered by the Town of Summerville Parks & Recreation Department. 
• Maintain member and program registration files and membership database.
• Perform regular front desk duties for the Community Center: answer phones, photocopy, check members into facility, give tours of the facility, clean exercise equipment, multipurpose and fitness rooms, bathrooms, and complete appropriate paperwork.
• Set-up and breakdown rooms and programs for meetings, activities, special events, and classes. 

• Communicate regularly with immediate supervisor and fellow staff members to exchange information, resolve problems, etc.
• Provide basic first aid and/or contact emergency personnel, in the event of member/participant injury.
• Maintain neat, clean, and orderly work space.

• Operate concession stand to include inventory of items, stocking shelves and refrigerators, preparing, and selling food items. Clean and wipe down all equipment, counters, floor to ensure area is sanitary for food preparation and sale. 

• Performs related duties as required.

MINIMUM EDUCATION AND EXPERIENCE

Applicant should have outstanding customer service skills and “people skills”, to include professionalism and confidentiality. Should be flexible and have the ability to multi-task and troubleshoot various situations. Applicant should have good organizational and administrative skills, computer, program software experience and phone answering experience as well as clerical, filing and front desk experience. Applicant should be self-motivated and proactive. Position requires days, nights, weekends and some special event hours.  Red Cross CPR/First Aid Certification preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of the methods, procedures and policies of the Parks and Recreation Department as they pertain to the performance of duties of the P/T Recreation Supervisor position.
• Knowledge of modern office practices and technology; skill in the use of computers for word and data processing.
• Knowledge of how to maintain effective relationships with personnel of other departments, professionals, and members of the public through contact and cooperation. 
• Skill in applying extreme attention to detail as necessary in preparing records, reports and correspondence.      
• Ability to interact with the community, specifically customers for program registrations, and participate in discussions to gather information for improving the services provided.  
• Ability to handle multiple tasks at one time. 
• Ability to communicate effectively with members of the public and deal with the public in a professional manner.   
• Ability to offer assistance to co-workers and employees of other departments as required.  
• Ability to take the initiative to complete the duties of the position without the need of direct supervision.  
• Ability to plan, organize, and prioritize daily assignments and work activities.  
• Ability to handle required mathematical calculations. 
• Ability to read and interpret various materials pertaining to the responsibilities of the job.  
• Ability to assemble and analyze information and make written reports and records in a concise, clear, and effective manner.  

PHYSICAL REQUIREMENTS

Requires light work that involves walking or standing some of the time and involves exerting up to 20 pounds of force on a recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office or shop machines or tools within moderate tolerances or limits of accuracy.