What are the responsibilities and job description for the Office Administrative Assistant position at Town of Telluride?
SUMMARY: The Community Services Office Administration Assistant provides reception, front-line customer service and basic administrative support tasks for the Community Services Department.
- Regular Full Time
- FLSA Status: Non-Exempt
- Grade: 20
- Salary Range: $46,509-$62,787
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reception/General Information
- Provide reception and professional assistance to tenants, potential tenants, and community members
- Respond to frequently asked questions and route inquiries to appropriate resources and staff
- Assist with resident communications and organizing resident events
- Ensure resident survey completion
- Utilize software for payments and maintenance requests
Office Management
- Perform filing and organization of department records
- Maintain compliance with the records retention schedule
- Conduct basic review and processing of online forms and paperwork, including housing applications
- Assist in digitizing and automating applications, information and processes
- Assist with entering invoices into software for payment
- Order materials and supplies to support department operations
- Support department staff with various administrative tasks
- Other duties and special projects as assigned
Safety
- Work safely to prevent accidents
MINIMUM QUALIFICATIONS (Education/Experience/Licenses/Certifications):
High school diploma or equivalent; one (1) year of experience in an administrative or customer service role required; experience in a rental housing, hospitality or property management role preferred; or any equivalent training, education or experience, preferred.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
- Knowledge of: basic administrative and filing practices; principles of customer service and effective communication with diverse audience.
- Skill in: organization; effective communication; time management; computer proficiency; attention to detail; problem solving; flexibility and adaptability; customer service; teamwork; record keeping; multi-tasking; phone etiquette; interpersonal relationships; Spanish fluency preferred.
Environmental Factors:
Work is performed primarily in a standard office environment.
Physical Factors:
While performing the duties of this job, the employee is often required to sit for extended periods of time; may occasionally be required to lift and/or move items weighing up to 20 pounds.
Salary : $46,509 - $62,787
