Clinical Program Manager - Behavioral Health Unit, Regional Police Collaborative

Position Overview:

The Clinical Program Manager leads the Co-Response clinicians and clinical interns and provides oversight of the daily clinical and operational functioning of the police-based Co-Response program. The Program Manager supports the program staff to deliver crisis intervention services alongside law enforcement, in the community. The Program Manager will integrate best practices that promote de-escalation and arrest diversion. The Program Manager liaises with police leadership and community stakeholders, leads recruitment, hiring, training, and supervision of assigned program clinicians/staff.

Essential Functions:

• Provide oversight of the clinical services delivered by assigned clinicians
• Develop and promote best practices and evidence-based crisis assessment tools
• Provide on-call clinical support and recommendations via phone and in person as requested to Co-Response clinicians as well as to Law Enforcement partners
• Ensure appropriate coverage of shifts to align with needs of the law enforcement partners
• When possible, provide department coverage during gaps in clinician coverage or planned absences
• Lead the recruiting, screening, training, and development of Co-Response clinicians and interns
• Maintain updated knowledge of behavioral health services levels of care
• Provide administrative support assigned clinicians and programs, including operational problem-solving and record keeping
• Serve as a liaison to program funders, state agencies, law enforcement partners, and municipal organizations
• Actively participate in regularly scheduled operations meetings related to assigned programs
• Ensure staff are collecting, entering, and reporting on the appropriate data for program analysis and contractual agreements
• Participate in supervision, training, and professional development activities
• Responsible for fiscal management inclusive of budget planning, grant management, and grant writing for future revenue opportunities
• Act as a co-response clinician for the town of Tewksbury and abide by all the functions and responsibilities set forth in the Co-Response Clinician job description
• Performs other duties as assigned by the Chief of Police or his/her designee

Essential Skills:

• Communicates and listens effectively and responds in a timely, effective, positive, and respectful manner
• Presents facts, analysis, and conclusions or solutions that show strong understanding of content and perspectives
• Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment
• Collects and analyzes data and uses facts and logic to arrive at conclusions and recommendations
• Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s)
• Develops effective relationships with staff and leadership by helping others accomplish tasks and using collaboration and conflict resolution skills
• Responds to statements and comments of others in a way that reflects understanding of the content and the accompanying expectation

Qualifications:

Master’s degree in Mental Health Counseling, Social Work, Forensic Psychology, Counseling Psychology, Rehabilitation Counseling, or a related field

• Massachusetts licensure in Mental Health Counseling (LMHC), Social Work (LICSW), or Marriage and Family Counseling (LMFT) is required
• Minimum of three (3) years of direct crisis intervention experience in the community, with at least one year of experience as a Co-Response clinician, responding alongside law enforcement
• Prior supervisory experience is strongly preferred
• Cultural competency and demonstrated ability to work in multi-cultural, diverse settings

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee frequently is required to stand, walk, sit, use hands, and reach with hands and arms. The employee is occasionally required to use stairs, balance, stoop, kneel, and squat. The employee must be able to lift and/or move up to 25 pounds

Supervision:

Supervision Received: Work is performed under the direction of the Chief of Police

Supervision Given: Clinical Manager provides individual and group supervision to all clinicians and interns

Job Environment:

• Work is performed under typical office conditions; the noise level is moderate; occasionally may be required to work outside of normal business hours to meet project deadlines
• Work is crisis and critical in nature and can be upsetting at times
• While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions
• Operates computer, telephone, facsimile machine, copier, calculator, and other standard office equipment
• Employee has frequent contact with the general public, town departments and officials, and other law enforcement agencies
• Has access to all department-related confidential information

Job Type: Full-time

Pay: $85,000.00 - $95,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Application Question(s):

• Ability to work on-call after hours to include nights, weekends and holidays?

Education:

• Master's (Required)

Experience:

• Management: 2 years (Required)

License/Certification:

• Motor Vehicle License (Required)
• Mental Health Licensure (Required)

Ability to Commute:

• Tewksbury, MA (Required)

Work Location: In person

Salary : $85,000 - $95,000