Collections Clerk

Position: Collections Clerk

Department: Administration

Classification: 8 Non-Exempt

Salary Range: $44,012.80 to $53,560.00

This position is a Customer Service focused job. This position is responsible for the functions of Collections Clerk, and Assistant Town Clerk. The position has full-time administrative clerical duties in the front office responsible for Motor Vehicle Registrations, Hunting and Fishing Licenses, Dog Licenses, Vital Records, collection of Tax and Sewer payments, and any other receivables to the Town.

This position reports to the Town Clerk who reviews and evaluates employee performance.

Essential Job Functions

• Responsible for statements and the issuance of special tax related notices

• Maintains daily cash balance records

• Collects taxes on real estate and personal property, sewer payments, vehicle registrations, and various other licenses.

• The issuance of various licenses and the keeping of records in relation thereto.

• The recording, filing, and indexing of official documents.

• Follows all records retention laws and destruction system for the Town.

• Works in conjunction with the Town Clerk with Election duties, if needed.

• Administers as backup for annual tax billing and quarterly sewer billing

• Administers monthly reports, such as Motor vehicle, Dogs & Inland Fisheries & Wildlife and quarterly vital records reports

• Serves as notary public for the Town and the public.

• Performs additional duties as assigned

Knowledge/Skills

• Knowledge of collection principles and municipal tax collection and laws.

• Knowledge of public finance and accounting methods, principles, and techniques

• Knowledge of bookkeeping principles along with general mathematical skills.

• Thorough knowledge of modern office procedures, practices and equipment, particularly as applied to collection and treasury operations.

• Excellent keyboarding skills and ability to use computer word processing, spreadsheet, database, and other programs.

Ability To:

• Operate in a positive, respectful, and consistent manner while holding oneself accountable for their performance and behavior.

• Function in the front office in cash collections, bill processing, issuance of licenses and processing of vital records as required by statute, or as directed by the Town Clerk.

• Communicate effectively and efficiently with the public when explaining the State laws and regulations applicable to the issuance of licenses, recording requirements and other functions of the position.

• Communicate professionally and effectively with a variety of public and private officials, other employees, and the public both orally and in writing.

• Establish and maintain effective working relationships with Town employees, officials, and the public.

• Maintain confidentiality.

• Maintain and organize records.

• Multi-task & prioritize your work

• Use independent judgement, problem solving and collaborate to accomplish tasks.

• Make timely and appropriate decisions in the scope of assigned work.

• Provide a high level of customer service to both internal and external customers.

• Attend any required or recommended training.

Minimum Requirements

• High School diploma or equivalent

• Must have a Notary certificate or obtain one within 3 months of employment

• Associate’s degree in public administration, business administration, finance, accounting, or related field preferred; or

• Equivalent combination of training and experience.

Job Type: Full-time

Pay: $21.16 - $25.75 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid sick time
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $44,013 - $53,560